Retention Manager

Job MandateDrive sales and sales share of repeat customers, higher retention, higher revenue per user for existing customersKey ResponsibilitiesJob Responsibilities :Ownership of key metrices of repeat usersrevenue, ASP, revenue/ user, profitability etc.Lifecycle management for repeat users to drive growth across metrices (ASP, profitability, revenue...

About RapidoWe are India's leading bike-taxi platform, expanding into other services like Delivery, Auto, Rental, and more. Currently operating in more than 100 cities, we are experiencing rapid growth year-on-year, backed by strong funding. Our innovative approach has revolutionized intra-city travel, making last-mile connectivity affordable for all. With a...

About Rapido We are India's largest bike-taxi platform, steadily venturing into Delivery, Auto, Rental, and more.Currently, in over 100 cities, we are growing close to 500% year-on-year with steady funding.We have changed the concept of intra-city travel and made last-mile connectivity affordable to all.Along with being the #1 choice of 10 million people, we...

Roles and Responsibilities:Extracting Data from various sources and deriving insights for data driven decision making Upselling/ Cross selling Delivery's products and services to match client's business requirements, also interacting with various stakeholders within the company in case to build new products and launch new services. Be the customer's focal...

Job Title: Data Retention Location: Bangalore Job Description: Job Summary : We are seeking a skilled Data Retention Operations Analyst to oversee the organization's data retention operations. The Data Retention Operations Analyst will be responsible for ensuring that the organization's data retention policies and procedures align with legal and...

Job Title: Data RetentionLocation: BangaloreJob Description:Job Summary : We are seeking a skilled Data Retention Operations Analyst to oversee the organization's data retention operations. The Data Retention Operations Analyst will be responsible for ensuring that the organization's data retention policies and procedures align with legal and regulatory...

Job Description: Own end-to-end planning and execution of conversion, retention, engagement & reactivation marketing initiatives. create and execute campaigns using direct channels such as Email, SMS, WhatsApp, Mobile App PNs, IVR OBD, etc. Use marketing automation toolsto create customer journeys and manage user lifecycles across all segments of users...

Job Description: Role and Responsibilities: Own end-to-end planning and execution of conversion, retention, engagement & reactivation marketing initiatives. create and execute campaigns using direct channels such as Email, SMS, WhatsApp, Mobile App PNs, IVR OBD, etc.Use marketing automation tools to create customer journeys and manage user lifecycles...

Job Summary: Responsible for Client Retention key account management and after sales service at branch level. People passionate about helping others and rendering services with 24/7 ready to go attitude will enjoy the job. Education: A degree with minimum of 0 2 years experience in sales/service.

Dear All,Razorpay, Bengaluru is hiring an Associate - Retention and RenewalRoles and Responsibilities:Monitoring Customer Health: Monitor customer health metrics and usage patterns to identify at-risk accounts and take proactive measures to mitigate churn risks. Work with Analytics team to build renewal matrix and churn markersMerchant Engagement:...

Roles and Responsibilities: Extracting Data from various sources and deriving insights for data driven decision making Upselling/ Cross selling Delivery's products and services to match client's businessrequirements, also interacting with various stakeholders within the company in case tobuild new products and launch new services. Be the customer's focal...

Role & Responsibilities:This role will involve a mix of marketing and analytical skills.A typical day for the individual will include: Working with stakeholders across multiple teams (including Category, Retention, Acquisition, Monetization etc.) to plan and manage multichannel marketing campaigns Perform deepdives including sales funnel analysis, content...

Customer Relations & Retention - Upsell/Cross AgentAbout CompanyMy Billbook is one of our flagship products that allows small businesses to create invoices, manage their outstanding and monitor their stock on the go. My Billbook is currently being used by more than 5M+ businesses across 1000+ towns, with over $6 billion annual transactions and we are growing...

Roles and Responsibilities:Act as a primary point of contact to get RFQs from the clients and coordinate with the internal teams to quote and win businessDevelop relationship with key clients and ensure max SOW and reduce churnIdentifying new business opportunities within existing accounts and cross-selling all portfolio of servicesConducting regular...

Roles and Responsibilities: Act as a primary point of contact to get RFQs from the clients and coordinate with the internal teams to quote and win business Develop relationship with key clients and ensure max SOW and reduce churn Identifying new business opportunities within existing accounts and crossselling all portfolio of services Conducting regular...

RESPONSIBILITIES Ensuring cards retention targets to be met Tracking and closure of all leads and follow ups Customer TAT to be maintained Ensure all relevant MIS etc are maintained and updated for all related activities High awareness of Product knowledge and process Correct communication of features and charges across a range of banking...

Client Relations and Retention - Renewal AgentJob Description: Renewal AgentPosition Overview:We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with customers over phone calls, manage their contract renewals, and...

Amazon Fresh is Amazon's hyperlocal basket-grocery business, offering a large selection of fruits & vegetables, grocery & everyday products to customers – delivered within 2 to 4 hours. Officially launched in Nov 2021, Amazon Fresh is available in 100+ cities across the country. Our mission is to be the most loved online grocery service for our customers -...

About the role:Candidate should be adaptable and comfortable with change to achieve deliverablesHighly visible position with significant growth opportunitiesResponsible for driving critical insights for customer growth and retentionLead Customer acquisition, CRM, Loyalty, Retention, Sale Events and Demand Shaping effortsResponsible for New Customer...

ResponsibilitiesGrowth Strategy & Analysis: Develop and execute a comprehensive growth strategy aligned with the overall business objectives. Analyze user behavior data to identify growth opportunities across the customer journey (acquisition, activation, retention, referral). Good understanding of tools such as Clevertap, Appsflyer, Google Analytics etc to...