Client Analyst
1 month ago
Job Title: Client Analytics Specialist
Location: [Bangalore]
Company: Cleartrip
About Cleartrip:
Launched in July 2006, Cleartrip Pvt Ltd., a Flipkart company, has emerged as India’s fastest-growing online travel technology company. In April 2021, Flipkart acquired 100% of Cleartrip’s shareholding. Cleartrip recently emerged as the no. 2 OTA player as per a recent study by VIDEC. With an aggressive plan to emerge as a leading innovator in the industry, Cleartrip is on its way to building a differentiated value proposition for its customers looking for end-to-end travel solutions. With industry-first offerings such as ‘CT Flexmax, CT Flex, and CT Upgrade’, Cleartrip has a clear vision to disrupt the OTA segment. Combining intuitive products with a customer-centric approach and a wide selection of flights and hotels, Cleartrip brings a unique selling point to the market, offering its customers convenience, choice, competitive prices, and premium content.
Job Description:
Cleartrip is seeking a dynamic and detail-oriented individual to join our Key Account
Management (KAM) team as a Client Analytics Specialist. The ideal candidate will possess
strong analytical skills, exceptional communication abilities, and a deep understanding of client
needs in the travel industry. As a Client Analytics Specialist, you will be responsible for analyzing
and presenting data related to clients‘ business travel expenditures across various products
including airfare, hotels, cabs, guest houses, visas, trains, and buses. You will collaborate closely
with the KAM team to understand client requirements, analyze spending patterns, identify
savings opportunities, and prepare insightful presentations for client meetings.
Responsibilities:
Analyze clients‘ business travel expenditure data across multiple categories including airfare,
hotels, cabs, guest houses, visas, trains, and buses.
Prepare detailed reports and presentations showcasing monthly, quarterly, and year-over-year
spending trends.
Conduct airline usage comparisons and analyze employee travel patterns based on grades and
departments.
Identify opportunities for cost savings and optimization within clients‘ travel budgets.
Collaborate with the KAM team to understand client requirements and tailor presentations
accordingly.
Utilize Microsoft Excel, PowerPoint, Power BI, and other presentation methods to create
compelling visual representations of data.
Block calendars and schedule regular meetings with clients to present analytical insights and
recommendations.
Maintain clear and effective communication channels with clients to ensure their needs are
met and expectations are exceeded.
Qualifications:
Bachelors degree in Business Administration, Finance, Statistics, or a related field. Master‘s
degree preferred.
Candidates from big 4 industry prefered
Proven experience in data analysis and presentation, preferably in the travel industry.
Proficiency in Microsoft Excel, PowerPoint, and Power BI.
Excellent communication and presentation skills with the ability to convey complex ideas clearly
and effectively.
Strong attention to detail and ability to work independently as well as part of a team.
Ability to understand client requirements and translate them into actionable insights.
Prior experience working with key account management teams is a plus.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Join Cleartrip and become part of a dynamic team dedicated to delivering exceptional travel
experiences to our clients. If you are passionate about analytics, excel at communication, and
thrive in a collaborative environment, we want to hear from you
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