Sales Manager

21 hours ago

Mumbai City District, India Ibfw Hospitality Full time

Sales Manager
IBFW Hospitality Private Limited
Mumbai, Maharashtra, India (On-site)
Location: Vile Parle Mumbai
Designation: Sales Manager

Responsibilities:

  • Achieve sales targets and complete all related objectives as outlined by Management.
  • Develop and implement strategic sales plans with approval from the Director of Sales, fostering strong client relationships within the designated region or segment.
  • Identify and understand client needs through calls, meetings, and visits, ensuring effective lead conversion into confirmed business.
  • Prepare and present customized quotations, draft and dispatch contracts, and ensure timely follow-ups to close deals.
  • Conduct hotel site inspections for potential clients and manage reservations for guest rooms, banquets, and event spaces.
  • Coordinate and communicate with internal departments by sharing work orders and ensuring seamless execution of client requirements.
  • Maintain accurate and updated client records, providing feedback and insights to management.
  • Propose alternate properties within the hotel group when suitable, and share market and competitor insights.
  • Monitor competitor offerings, promotions, and market trends, updating senior leadership regularly.
  • Guide, motivate, and support the sales team to achieve collective performance goals.
  • Collaborate closely with operations and banquet departments to deliver service excellence.
  • Contribute to marketing strategies, budgeting, and promotional initiatives to boost visibility and revenue.
  • Plan and execute client engagement activities, networking events, and analyze source markets for new business opportunities.
  • Perform additional duties and special assignments as directed, demonstrating flexibility and commitment.

Key Skills:

  • Sales Strategy & Business Development
  • Revenue Generation & Target Achievement
  • Client Acquisition & Relationship Management
  • Contract Negotiation & Deal Closure
  • Banquet & Event Sales Management
  • Market Research & Competitor Analysis
  • Quotation & Proposal Drafting
  • Cross-functional Team Coordination
  • Communication & Presentation Skills
  • Leadership & Team Motivation
  • Hospitality & Customer Service Excellence
  • CRM & Client Database Management
  • Marketing & Promotional Planning

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