Salesforce CRM Analytics Developer
3 days ago
We are seeking a skilled and experienced
Salesforce CRM Analytics Developer
to design, develop, and maintain actionable and insightful CRM Analytics dashboards and reports. As a key contributor, you will optimize business processes, ensure data integrity, and deliver business intelligence solutions that drive strategic decision-making.This is an excellent opportunity to work in a collaborative environment while leveraging your expertise in Salesforce CRM Analytics and data integration to enhance organizational outcomes.
Required Skills and Experience4+ years of IT experience, with a strong focus on Salesforce CRM and CRM Analytics (Tableau CRM).Expertise in developing Salesforce CRM Analytics dashboards, reports, and data flows.Advanced skills in SAQL, SOQL, and Salesforce CRM Analytics functionalities (e.g., Bindings, Timeseries, Prediction Builder).Proficiency in managing Salesforce declarative features, including objects, workflows, approval processes, and custom fields.Hands-on experience with tools like Workbench, Data Loader, ServiceNow, and JIRA for data management and troubleshooting.Familiarity with CI/CD tools such as Bitbucket, COPADO, and change sets for streamlined deployment processes.Salesforce certifications, including Salesforce Certified Administrator, App Builder, and Tableau CRM and Einstein Discovery Consultant.Strong analytical and problem-solving skills with a focus on data integrity and reliability.
Key ResponsibilitiesDashboard Development:Design and create intuitive and compelling Salesforce CRM Analytics dashboards and reports tailored for various stakeholders, including bankers and managers.Utilize advanced functionalities such as
Bindings ,
Time series ,
Prediction Builder , and
Recipes
for impactful visualizations.Data Integration and Management:Handle data flows, recipes, and security configurations to ensure dashboards are accurate and reliable.Utilize tools such as
Workbench ,
Data Loader , and
ServiceNow
to facilitate smooth data integration and updates.Business Collaboration:Collaborate with cross-functional teams to gather requirements, understand business needs, and deliver actionable insights through customized dashboards.Train end-users to maximize adoption and ensure effective use of CRM Analytics dashboards.Technical Expertise:Develop SAQL and SOQL queries for data manipulation and report optimization.Manage complex Salesforce data structures, including relationships, custom fields, approval processes, and sharing rules.Integrate
Salesforce Shield
to enhance data security and ensure compliance.Optimization and Maintenance:Monitor and optimize dashboard performance and data integrations for efficiency.Provide ongoing maintenance and updates to dashboards as business needs evolve.Troubleshoot and resolve issues to ensure seamless functionality across systems.
Educational QualificationsBachelor’s degree in Computer Science, Information Systems, or a related field.Relevant Salesforce certifications are highly preferred.
Technical SkillsDeclarative Salesforce Features:
Objects, Profiles, Roles, Workflows, Approval Processes, Flows, Process Builder, Permission Sets, Sharing Rules, Validation Rules, Reports, and Dashboards.Programmatic Salesforce Features:
SOQL, SOSL, CRM Analytics (Tableau CRM), Dataflows.Tools:
Workbench, Data Loader, Import Wizard, ServiceNow, JIRA.
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