Salesforce Administrator

3 weeks ago

pune, India Everstream Analytics Full time
The Salesforce Administrator leverages Salesforce to control, administer and maintain the entire sales funnel. The primary goal of this position is to provide an accurately maintained Salesforce CRM to ensure full visibility to senior leadership. The Salesforce Administrator is also responsible for upholding salesforce’s data hygiene. The Salesforce Administrator will interact with remote roles in North America and Europe in a mostly virtual company. This requires an innovative approach to sharing knowledge with the GTM team.
Location: Pune
Shift timing - 12:30 pm to 9:30 pm.
About the Role
In this opportunity as a Salesforce Administrator, you will:
Administer Everstream’s Salesforce instance including user setup, profiles, roles, customization of objects, fields, record types, page layouts, automations and validations.
Maintain comprehensive documentation of processes and configurations. - admin
Work on user problems with urgency, troubleshoot issues, and implement solutions to improve user experience.
Maintain and improve integrations with Gong and Demandbase to provide additional value add insights into Salesforce
Ensure data integrity through regular data audits, duplicate record management, and data cleansing. Provide insights on areas of improvement.
Work closely with Marketing Operations on Salesforce optimization
About You
You're a fit for the role of Salesforce Administrator if you have:
Bachelor’s degree in business administration, communications, marketing, or a related field
A minimum of 3+ years of experience administering Salesforce
Software as a Service Sales (SaaS) experience is a must
Salesforce Certified Administrator preferred
Experience in change management
Strong affinity towards digital solutions
Outstanding interpersonal and communication skills to effectively collaborate with Sales Operations and other stakeholders across the organization
Exceptional problem-solving skills
Highly proficient in MS Office and Salesforce.
Continuous learner, flexible and open-minded, positive attitude
Collaborative, team player
Self-starter, proven ability to initiate next steps toward meeting business goals
High level of integrity and understanding of sales and GTM ethics
Experience with Jira, Gong and Demandbase is a plus

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