Salesforce Administrator

4 weeks ago

Pune, India Everstream Analytics Full time
The Salesforce Administrator leverages Salesforce to control, administer and maintain the entire sales funnel. The primary goal of this position is to provide an accurately maintained Salesforce CRM to ensure full visibility to senior leadership. The Salesforce Administrator is also responsible for upholding salesforce’s data hygiene. The Salesforce Administrator will interact with remote roles in North America and Europe in a mostly virtual company. This requires an innovative approach to sharing knowledge with the GTM team.

Location: PuneShift timing -

12:30 pm to 9:30 pm.About the RoleIn this opportunity as a Salesforce Administrator, you will:Administer Everstream’s Salesforce instance including user setup, profiles, roles, customization of objects, fields, record types, page layouts, automations and validations.Maintain comprehensive documentation of processes and configurations. - adminWork on user problems with urgency, troubleshoot issues, and implement solutions to improve user experience.Maintain and improve integrations with Gong and Demandbase to provide additional value add insights into SalesforceEnsure data integrity through regular data audits, duplicate record management, and data cleansing. Provide insights on areas of improvement.Work closely with Marketing Operations on Salesforce optimization

About YouYou're a fit for the role of Salesforce Administrator if you have:Bachelor’s degree in business administration, communications, marketing, or a related fieldA minimum of 3+ years of experience administering SalesforceSoftware as a Service Sales (SaaS) experience is a mustSalesforce Certified Administrator preferredExperience in change managementStrong affinity towards digital solutionsOutstanding interpersonal and communication skills to effectively collaborate with Sales Operations and other stakeholders across the organizationExceptional problem-solving skillsHighly proficient in MS Office and Salesforce.Continuous learner, flexible and open-minded, positive attitudeCollaborative, team playerSelf-starter, proven ability to initiate next steps toward meeting business goalsHigh level of integrity and understanding of sales and GTM ethicsExperience with Jira, Gong and Demandbase is a plus

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