Salesforce Administrator
3 days ago
Location: Pune
Shift timing - 12:30 pm to 9:30 pm.
About the Role
In this opportunity as a Salesforce Administrator, you will:
- Administer Everstream’s Salesforce instance including user setup, profiles, roles, customization of objects, fields, record types, page layouts, automations and validations.- Maintain comprehensive documentation of processes and configurations. - admin- Work on user problems with urgency, troubleshoot issues, and implement solutions to improve user experience.- Maintain and improve integrations with Gong and Demandbase to provide additional value add insights into Salesforce- Ensure data integrity through regular data audits, duplicate record management, and data cleansing. Provide insights on areas of improvement.- Work closely with Marketing Operations on Salesforce optimization
About You
You're a fit for the role of Salesforce Administrator if you have:
- Bachelor’s degree in business administration, communications, marketing, or a related field- A minimum of 3+ years of experience administering Salesforce- Software as a Service Sales (SaaS) experience is a must- Salesforce Certified Administrator preferred- Experience in change management- Strong affinity towards digital solutions- Outstanding interpersonal and communication skills to effectively collaborate with Sales Operations and other stakeholders across the organization- Exceptional problem-solving skills- Highly proficient in MS Office and Salesforce.- Continuous learner, flexible and open-minded, positive attitude- Collaborative, team player- Self-starter, proven ability to initiate next steps toward meeting business goals- High level of integrity and understanding of sales and GTM ethics- Experience with Jira, Gong and Demandbase is a plus
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