
Salesforce Administrator
3 weeks ago
Location: Pune
Shift timing - 12:30 pm to 9:30 pm.
About the Role
In this opportunity as a Salesforce Administrator, you will:
- Administer Everstream’s Salesforce instance including user setup, profiles, roles, customization of objects, fields, record types, page layouts, automations and validations.
- Maintain comprehensive documentation of processes and configurations. - admin
- Work on user problems with urgency, troubleshoot issues, and implement solutions to improve user experience.
- Maintain and improve integrations with Gong and Demandbase to provide additional value add insights into Salesforce
- Ensure data integrity through regular data audits, duplicate record management, and data cleansing. Provide insights on areas of improvement.
- Work closely with Marketing Operations on Salesforce optimization
About You
You're a fit for the role of Salesforce Administrator if you have:
- Bachelor’s degree in business administration, communications, marketing, or a related field
- A minimum of 3+ years of experience administering Salesforce
- Software as a Service Sales (SaaS) experience is a must
- Salesforce Certified Administrator preferred
- Experience in change management
- Strong affinity towards digital solutions
- Outstanding interpersonal and communication skills to effectively collaborate with Sales Operations and other stakeholders across the organization
- Exceptional problem-solving skills
- Highly proficient in MS Office and Salesforce.
- Continuous learner, flexible and open-minded, positive attitude
- Collaborative, team player
- Self-starter, proven ability to initiate next steps toward meeting business goals
- High level of integrity and understanding of sales and GTM ethics
- Experience with Jira, Gong and Demandbase is a plus
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