Birlasoft - CRM Analytics Consultant
2 weeks ago
Job Title : CRM analytics Consultant.
Location : Pune.
- Company Description: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes.
- We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation.
- As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy.
- Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities.
- Join us in shaping a future where technology seamlessly aligns with purpose.
Job Description:.
Experience: 4-7 years.
Work with stakeholders to gather and analyze business requirements for analytics and reporting needs.
- Design and develop Salesforce CRM Analytics datasets, lenses, dashboards, and stories to provide actionable insights and drive data-driven decision-making.
- Configure and customize Salesforce CRM Analytics applications to meet specific business requirements, leveraging features such as SAQL (Salesforce Analytics Query Language), dataflows, and recipes.
- Integrate Salesforce CRM Analytics with external data sources, including Salesforce CRM data, ERP systems, and other third-party applications.
- Optimize performance and scalability of Salesforce CRM Analytics solutions, ensuring efficient data processing, storage, and visualization.
- Conduct training and provide technical support to ensure successful adoption and utilization of Salesforce CRM Analytics solutions.
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