Salesforce CRM Analytics Developer

1 week ago

Pune, India Techvy Corp Full time

********** Hybrid for candidates in Pune, Maharashtra, Remote for Rest of India Candidates *************


We are seeking a skilled and experienced Salesforce CRM Analytics Developer to design, develop, and maintain actionable and insightful CRM Analytics dashboards and reports. As a key contributor, you will optimize business processes, ensure data integrity, and deliver business intelligence solutions that drive strategic decision-making.

This is an excellent opportunity to work in a collaborative environment while leveraging your expertise in Salesforce CRM Analytics and data integration to enhance organizational outcomes.

Key Responsibilities

Dashboard Development:

  • Design and create intuitive and compelling Salesforce CRM Analytics dashboards and reports tailored for various stakeholders, including bankers and managers.
  • Utilize advanced functionalities such as Bindings, Time series, Prediction Builder, and Recipes for impactful visualizations.

Data Integration and Management:

  • Handle data flows, recipes, and security configurations to ensure dashboards are accurate and reliable.
  • Utilize tools such as Workbench, Data Loader, and ServiceNow to facilitate smooth data integration and updates.

Business Collaboration:

  • Collaborate with cross-functional teams to gather requirements, understand business needs, and deliver actionable insights through customized dashboards.
  • Train end-users to maximize adoption and ensure effective use of CRM Analytics dashboards.

Technical Expertise:

  • Develop SAQL and SOQL queries for data manipulation and report optimization.
  • Manage complex Salesforce data structures, including relationships, custom fields, approval processes, and sharing rules.
  • Integrate Salesforce Shield to enhance data security and ensure compliance.

Optimization and Maintenance:

  • Monitor and optimize dashboard performance and data integrations for efficiency.
  • Provide ongoing maintenance and updates to dashboards as business needs evolve.
  • Troubleshoot and resolve issues to ensure seamless functionality across systems.
Required Skills and Experience
  • 4+ years of IT experience, with a strong focus on Salesforce CRM and CRM Analytics (Tableau CRM).
  • Expertise in developing Salesforce CRM Analytics dashboards, reports, and data flows.
  • Advanced skills in SAQL, SOQL, and Salesforce CRM Analytics functionalities (e.g., Bindings, Timeseries, Prediction Builder).
  • Proficiency in managing Salesforce declarative features, including objects, workflows, approval processes, and custom fields.
  • Hands-on experience with tools like Workbench, Data Loader, ServiceNow, and JIRA for data management and troubleshooting.
  • Familiarity with CI/CD tools such as Bitbucket, COPADO, and change sets for streamlined deployment processes.
  • Salesforce certifications, including Salesforce Certified Administrator, App Builder, and Tableau CRM and Einstein Discovery Consultant.
  • Strong analytical and problem-solving skills with a focus on data integrity and reliability.
Educational Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • Relevant Salesforce certifications are highly preferred.
Technical Skills
  • Declarative Salesforce Features: Objects, Profiles, Roles, Workflows, Approval Processes, Flows, Process Builder, Permission Sets, Sharing Rules, Validation Rules, Reports, and Dashboards.
  • Programmatic Salesforce Features: SOQL, SOSL, CRM Analytics (Tableau CRM), Dataflows.
  • Tools: Workbench, Data Loader, Import Wizard, ServiceNow, JIRA.


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