Kodehash - Desktop Engineer - Technical Support

2 weeks ago


GurgaonGurugram, India Kodehash Technologies Pvt Ltd Full time

We are looking for a Desktop Support Engineer to provide technical assistance to our clients.

You will help install, upgrade, and troubleshoot hardware and software systems.

Responsibilities :

- Address user tickets regarding hardware, software, and networking

- Walk customers through installing applications and computer peripherals

- Ask targeted questions to diagnose problems

- Guide users with simple, step-by-step instructions

- Conduct remote troubleshooting

- Test alternative pathways until you resolve an issue

- Customize desktop applications to meet user needs

- Record technical issues and solutions in logs

- Direct unresolved issues to the next level of support personnel

- Follow up with clients to ensure their systems are functional

- Report customer feedback and potential product requests

- Help create technical documentation and manuals

Requirements and skills :

- Proven work experience as a Desktop Support Engineer, technical support engineer, or similar role

- Hands-on experience with Windows/Linux/Mac OS environments

- Working knowledge of office automation products and computer peripherals, like printers and scanners

- Knowledge of network security practices and anti-virus programs

- Ability to perform remote troubleshooting and provide clear instructions

- Excellent problem-solving and multitasking skills

- Customer-oriented attitude

Qualification : BSc in Computer Science or relevant field

(ref:hirist.tech)

  • Gurgaon/Gurugram, IN Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities :- Address user tickets regarding hardware, software, and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to...


  • Gurgaon, Haryana, India Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities :Address user tickets regarding hardware, software, and networking Walk customers through installing applications and computer peripherals Ask targeted questions to...


  • Gurugram, India Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities :- Address user tickets regarding hardware, software, and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to...


  • Gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job description We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization‘s desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job description We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job description We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, Haryana, India Kodehash Technologies Pvt Ltd Full time

    **Job Title: Presales Solutions Architect (AWS Certified)** **Location**: Gurugram **Certifications Required**: AWS Solutions Architect Associate/Professional **About Us**: Kodehash is a leading provider of cloud solutions, dedicated to helping our clients navigate their digital transformation journey. We specialize in designing and implementing scalable,...


  • Gurgaon, Haryana, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • gurugram, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • Gurgaon, India NS3 Tech Solutions Full time

    **Position: Desktop Support Executive**: - **Qualification: Bachelor's degree in Computer Science, Computer Engineering**: - **Experience: 1+ years of work experience in the same profile**: - **Location: Gurgaon (WFO)** **Responsibilities**: - **#** Responsible for the ongoing maintenance and future planning needs of the company’s desktop...

  • Ui/ux Designer

    3 weeks ago


    Gurgaon, India Kodehash Technologies Full time

    **Job description** We are seeking a talented and innovative UI/UX Designer at Kodehash Technologies, a company specializing in IT Software Development, to transform our digital offerings into intuitive and engaging experiences for our customers. **Responsibilities**: - Collaborate with product managers and engineers to understand user requirements. -...


  • Gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurgaon, Haryana, India NS3 Tech Solutions Full time

    Position:Desktop Support Executive:- Qualification: Bachelor's degree in Computer Science, Computer Engineering:Experience: 1+ years of work experience in the same profile:- Location: Gurgaon (WFO)Responsibilities:- # Responsible for the ongoing maintenance and future planning needs of the company's desktop environment- # Collaborate with existing vendors to...


  • Gurgaon/Gurugram, India Yo HR Consultancy Full time

    Job Description: Title: Technical Support EngineerExperience: 3 to 7 years Location: Gurugram Role And Responsibilities: - Talk and write about ConnectMaster to customers and partners- Hold remote sessions and web meetings with customers and partners independently- Organized and customer-focused with the ability to work both independently and in a team-...