Desktop Support Engineer

2 weeks ago


Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

Job description


We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for end-users.


Job Location: Gurgaon

Experience: 2Years

Qualifications: Graduation


Responsibilities:


  • Provide technical support to end-users for desktop hardware, software, and peripherals. Diagnose and resolve technical issues related to desktop systems, including troubleshooting hardware and software problems.
  • Install, configure, and maintain desktop operating systems and software applications.
  • Manage user accounts, permissions, and access rights in accordance with company policies.
  • Perform hardware upgrades, repairs, and replacements as necessary.
  • Respond to service requests and incidents in a timely manner, adhering to established SLAs.
  • Document all support activities, including troubleshooting steps and resolution details.
  • Collaborate with other IT teams to escalate and resolve complex technical issues.
  • Assist in the development and implementation of desktop support policies, procedures, and best practices.
  • Provide training and guidance to end-users on desktop-related topics and technologies.


Soft Skills:


  • Customer Service: Excellent communication and interpersonal skills to effectively interact with users, understand their problems, and provide clear and concise solutions.
  • Problem-solving: Ability to logically analyze problems, identify root causes, and implement effective solutions.
  • Attention to detail: Being meticulous and observant to accurately diagnose and troubleshoot issues.
  • Documentation: Ability to document technical procedures and solutions clearly and concisely for future reference.
  • Time Management: Efficiently manage multiple tasks and meet deadlines in a fast-paced environment.
  • Teamwork: Ability to collaborate effectively with colleagues and other IT professionals to resolve complex issues.


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job description We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job description We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • gurugram, India Integrated Personnel Services Full time

    We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. Responsibilities: Responding to client support requests....


  • Gurgaon/Gurugram, India Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities : - Address user tickets regarding hardware, software, and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to...


  • Gurgaon/Gurugram, IN Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities :- Address user tickets regarding hardware, software, and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to...


  • Gurugram, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • gurugram, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • Gurugram, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...

  • Desktop Support Role

    2 months ago


    Gurugram, Haryana, India Watsoo Express Full time

    Responsibilities: **Provide technical support for desktops, laptops, printers, and peripherals.** Install, configure, and troubleshoot hardware, software, and network issues. **Document, track, and resolve support requests using a ticketing system.** Set up user accounts, permissions, and access levels. **Assist with deploying software updates and patches.**...

  • Desktop Support It

    2 months ago


    Gurugram, Haryana, India Hella Full time

    **DESKTOP SUPPORT IT** Location Gurugram - Haryana, India **Pacesetting. Passionate. Together.** HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What...


  • Gurugram, Haryana, India Iron Systems Full time

    **Date Posted**: - 4/23/2024 **Job Function**: - IT Support **Location**: - GURGAON HR - IND **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

  • Desktop Support

    2 months ago


    Gurugram, India 2coms Full time

    Greetings from 2coms,Desktop support role opening in a leading MNC GurgaonCommunication must be goodShould be from Desktop support or Technical support backgroundShould be ready to work from officeJob Location – Gurgaon Sector 25Exp – 0-1yrInterview rounds-WalkinCommunication round (virtual)Must clear both the rounds.Requirements1. Excellent...

  • Desktop Support

    2 weeks ago


    Gurugram, India 2coms Full time

    Greetings from 2coms,Desktop support role opening in a leading MNC GurgaonCommunication must be goodShould be from Desktop support or Technical support backgroundShould be ready to work from officeJob Location – Gurgaon Sector 25Exp – 0-1yrInterview rounds-WalkinCommunication round (virtual)Must clear both the rounds.Requirements1. Excellent...


  • Gurugram, Haryana, India ThinkApps Solutions Private Limited Full time

    _**Hiring Criteria**:_ Communication**:Excellent communication.** **Qualification : Any Graduate** Location**:Gurgaon (Work from Office only)** Shift**:24*7, predominantly night shifts/ US hours** Notice Period**:Immediate Joiners Preferred.** **Female preferred.** 1st round virtual Excellent communication required with remote desktop...

  • Desktop Support L1

    7 days ago


    Gurugram, Haryana, India Iron Systems Full time

    **Date Posted**: - 2/22/2024 **Job Function**: - IT Support **Location**: - Gurugram HR - IND **Offered Salary**: - Competitive **Job Summary**: As a Techforce Analyst you will analyze, troubleshoot and resolve incidents. The incidents and requests will vary from desktop to infrastructure related issues. This will involve performing on-site analysis...


  • Bangalore,Chennai,Gurgaon,Gurugram,Mumbai, India Insight Business Machines Pvt. Full time

    Job Requirements : - Handle daily technical support activities on desktop support, data network and server management.- Setup desktop computers and peripherals and test network connections.- Install and test desktop software applications and internet browsers.- Test computers to ensure the proper functioning of computer systems.- Train end users on usage of...


  • Gurgaon, Gurugram, Haryana, India Axiom Technologies Full time

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...


  • Gurugram, India Excis Compliance ltd Full time

    Engineershall perform the following inscopetasks:Incidentmanagement problem management change management request fulfilmenthands and feetsupport for the below mentioned assets (not limitedto)Endpoint Devices(e.g. Desktops/Laptop/MacBook/Notebook/Tablets/Mobiledevices)andassociated systemsoftware.VirtualDesktopInfrastructuredevices and...