Desktop Support Engineer

4 weeks ago

Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

Job description


We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for end-users.


Job Location: Gurgaon

Experience: 2Years

Qualifications: Graduation


Responsibilities:


  • Provide technical support to end-users for desktop hardware, software, and peripherals. Diagnose and resolve technical issues related to desktop systems, including troubleshooting hardware and software problems.
  • Install, configure, and maintain desktop operating systems and software applications.
  • Manage user accounts, permissions, and access rights in accordance with company policies.
  • Perform hardware upgrades, repairs, and replacements as necessary.
  • Respond to service requests and incidents in a timely manner, adhering to established SLAs.
  • Document all support activities, including troubleshooting steps and resolution details.
  • Collaborate with other IT teams to escalate and resolve complex technical issues.
  • Assist in the development and implementation of desktop support policies, procedures, and best practices.
  • Provide training and guidance to end-users on desktop-related topics and technologies.


Soft Skills:


  • Customer Service: Excellent communication and interpersonal skills to effectively interact with users, understand their problems, and provide clear and concise solutions.
  • Problem-solving: Ability to logically analyze problems, identify root causes, and implement effective solutions.
  • Attention to detail: Being meticulous and observant to accurately diagnose and troubleshoot issues.
  • Documentation: Ability to document technical procedures and solutions clearly and concisely for future reference.
  • Time Management: Efficiently manage multiple tasks and meet deadlines in a fast-paced environment.
  • Teamwork: Ability to collaborate effectively with colleagues and other IT professionals to resolve complex issues.

  • Desktop Support Engineer

    4 weeks ago

    Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...

  • Desktop Support Engineer

    4 weeks ago

    Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Job description We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...

  • Desktop Support Engineer

    4 weeks ago

    gurugram, India Integrated Personnel Services Full time

    We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. Responsibilities: Responding to client support requests....

  • Desktop Support

    3 weeks ago

    gurugram, India 2coms Full time

    Greetings from 2coms,Desktop support role opening in a leading MNC GurgaonCommunication must be goodShould be from Desktop support or Technical support backgroundShould be ready to work from officeJob Location – Gurgaon Sector 25Exp – 0-1yrInterview rounds-WalkinCommunication round (virtual) Must clear both the rounds.Requirements 1. Excellent...

  • Desktop Support

    4 weeks ago

    Gurugram, India 2coms Full time

    Greetings from 2coms,Desktop support role opening in a leading MNC GurgaonCommunication must be goodShould be from Desktop support or Technical support backgroundShould be ready to work from officeJob Location – Gurgaon Sector 25Exp – 0-1yrInterview rounds-WalkinCommunication round (virtual)Must clear both the rounds.Requirements1. Excellent...

  • Desktop Support

    4 weeks ago

    gurugram, India 2coms Full time

    Greetings from 2coms,Desktop support role opening in a leading MNC Gurgaon Communication must begood Should be from Desktop support or Technical support background Should be ready to work from office Job Location – Gurgaon Sector 25 Exp – 0-1yr Interview rounds- Walkin Communication round (virtual) Must clear both the rounds. ...

  • Desktop Support Engineer

    4 weeks ago

    Bangalore,Chennai,Gurgaon,Gurugram,Mumbai, India Insight Business Machines Pvt. Full time

    Job Requirements : - Handle daily technical support activities on desktop support, data network and server management.- Setup desktop computers and peripherals and test network connections.- Install and test desktop software applications and internet browsers.- Test computers to ensure the proper functioning of computer systems.- Train end users on usage of...

  • IT Support Engineer

    1 week ago

    Gurugram, India Intellitech IQ Consultancy Full time

    Title - IT Support EngineerWork Location - GurugramJob Type - FulltimeShifts - 5 days working, 24*7 Operations, Flexibility to support in US & UK shiftCTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview (Please do not apply if your Salary expectation is more than the range mentioned here) Must Have Skills -...

  • IT Support Engineer

    1 week ago

    Gurugram, India Intellitech IQ Consultancy Full time

    Title - IT Support EngineerWork Location - GurugramJob Type - FulltimeShifts - 5 days working, 24*7 Operations, Flexibility to support in US & UK shiftCTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview (Please do not apply if your Salary expectation is more than the range mentioned here) Must Have Skills -...

  • IT Support Engineer

    7 days ago

    gurugram, India Intellitech IQ Consultancy Full time

    Title - IT Support Engineer Work Location - Gurugram Job Type - Fulltime Shifts - 5 days working, 24*7 Operations, Flexibility to support in US & UK shift CTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview (Please do not apply if your Salary expectation is more than the range mentioned here )  Must Have...

  • Technical Support Engineer

    4 weeks ago

    Gurugram, India Yo HR Consultancy Full time

    Job Description: Title: Technical Support EngineerExperience: 3 to 7 years Location: Gurugram Role And Responsibilities: - Talk and write about ConnectMaster to customers and partners- Hold remote sessions and web meetings with customers and partners independently- Organized and customer-focused with the ability to work both independently and in a team-...

  • Sr. IT Engineer

    2 weeks ago

    Gurugram, India Gogoro Full time

    As a part of the global IT infra team, you will be based in Gurgaon (India) as a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and...

  • Sr. IT Engineer

    2 weeks ago

    gurugram, India Gogoro Full time

    As a part of the global IT infra team, you will be based in Gurgaon (India) as a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and...

  • Sr. IT Engineer

    2 weeks ago

    Gurugram, India Gogoro Full time

    As a part of the global IT infra team, you will be based in Gurgaon (India) as a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and...

  • Technical Support Engineer

    3 weeks ago

    Gurgaon/Gurugram, IN Yo HR Consultancy Full time

    Job Description: Title: Technical Support EngineerExperience: 3 to 7 years Location: Gurugram Role And Responsibilities: - Talk and write about ConnectMaster to customers and partners- Hold remote sessions and web meetings with customers and partners independently- Organized and customer-focused with the ability to work both independently and in a team-...

  • Technical Support Engineer

    4 weeks ago

    Gurgaon,Gurugram, India Yo HR Consultancy Full time

    Job Description: Title: Technical Support EngineerExperience: 3 to 7 years Location: Gurugram Role And Responsibilities: - Talk and write about ConnectMaster to customers and partners- Hold remote sessions and web meetings with customers and partners independently- Organized and customer-focused with the ability to work both independently and in a team-...

  • Desktop Support Specialist

    3 weeks ago

    Gurugram, India Teleperformance Full time

    *Job Title:** Technical Support Advisor **Job Description:** As a Technical Support Agent for our Adobe client, you will be responsible for providing exceptional customer service and technical assistance to users of Adobe software products. You will serve as the frontline support for resolving technical issues, answering inquiries, and providing guidance...

  • Desktop Support Specialist

    3 weeks ago

    Gurugram, India Teleperformance Full time

    *Job Title:** Technical Support Advisor **Job Description:** As a Technical Support Agent for our Adobe client, you will be responsible for providing exceptional customer service and technical assistance to users of Adobe software products. You will serve as the frontline support for resolving technical issues, answering inquiries, and providing guidance on...

  • Desktop Support Specialist

    3 weeks ago

    Gurugram, India Teleperformance Full time

    *Job Title:** Technical Support Advisor **Job Description:** As a Technical Support Agent for our Adobe client, you will be responsible for providing exceptional customer service and technical assistance to users of Adobe software products. You will serve as the frontline support for resolving technical issues, answering inquiries, and providing guidance on...

  • Process Associate

    3 weeks ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...