Desktop Support Engineer

1 month ago


Gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

Job description

We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization‘s desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for end-users.

Job Location: Gurgaon
Experience: 2Years
Qualifications: Graduation

Responsibilities:

Provide technical support to end-users for desktop hardware, software, and peripherals. Diagnose and resolve technical issues related to desktop systems, including troubleshooting hardware and software problems.
Install, configure, and maintain desktop operating systems and software applications.
Manage user accounts, permissions, and access rights in accordance with company policies.
Perform hardware upgrades, repairs, and replacements as necessary.
Respond to service requests and incidents in a timely manner, adhering to established SLAs.
Document all support activities, including troubleshooting steps and resolution details.
Collaborate with other IT teams to escalate and resolve complex technical issues.
Assist in the development and implementation of desktop support policies, procedures, and best practices.
Provide training and guidance to end-users on desktop-related topics and technologies.

Soft Skills:

Customer Service: Excellent communication and interpersonal skills to effectively interact with users, understand their problems, and provide clear and concise solutions.
Problem-solving: Ability to logically analyze problems, identify root causes, and implement effective solutions.
Attention to detail: Being meticulous and observant to accurately diagnose and troubleshoot issues.
Documentation: Ability to document technical procedures and solutions clearly and concisely for future reference.
Time Management: Efficiently manage multiple tasks and meet deadlines in a fast-paced environment.
Teamwork: Ability to collaborate effectively with colleagues and other IT professionals to resolve complex issues.



  • gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...


  • Gurgaon, India NS3 Tech Solutions Full time

    **Position: Desktop Support Executive**: - **Qualification: Bachelor's degree in Computer Science, Computer Engineering**: - **Experience: 1+ years of work experience in the same profile**: - **Location: Gurgaon (WFO)** **Responsibilities**: - **#** Responsible for the ongoing maintenance and future planning needs of the company’s desktop...


  • Gurgaon, Haryana, India NS3 Tech Solutions Full time

    Position:Desktop Support Executive:- Qualification: Bachelor's degree in Computer Science, Computer Engineering:Experience: 1+ years of work experience in the same profile:- Location: Gurgaon (WFO)Responsibilities:- # Responsible for the ongoing maintenance and future planning needs of the company's desktop environment- # Collaborate with existing vendors to...


  • Gurgaon, Haryana, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • Gurgaon, Haryana, India Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities :Address user tickets regarding hardware, software, and networking Walk customers through installing applications and computer peripherals Ask targeted questions to...


  • Gurgaon, Haryana, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • Gurgaon/Gurugram, IN Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities :- Address user tickets regarding hardware, software, and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to...


  • Gurgaon/Gurugram, India Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities : - Address user tickets regarding hardware, software, and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to...


  • Gurgaon, Haryana, India Iron Systems Full time

    Date Posted: 2/26/2024Job Function: IT SupportLocation: GURGAON HR INDOffered Salary: Competitive_Responsibilities:_ Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Support, Manage, Optimize and Maintain...

  • Desktop Support

    2 months ago


    Gurgaon, India Stefanini, Inc Full time

    **Description** The Executive Service Desk team is the front-door to IT support and the first line employees will interact with. It is responsible for the quick and concise logging of client support tickets and they have the ability to reset passwords and perform fixes as per the Service Desk knowledgebase articles. Excellent communication skills and...


  • Gurgaon, Haryana, India Watsoo Express Full time

    Responsibilities:Provide technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot hardware, software, and network issues. Document, track, and resolve support requests using a ticketing system. Set up user accounts, permissions, and access levels. Assist with deploying software updates and patches. Educate...

  • Desktop Support

    2 months ago


    gurgaon, India 2coms Full time

    Job Description Greetings from 2coms,Desktop support role opening in a leading MNC GurgaonCommunication must be goodShould be from Desktop support or Technical support backgroundShould be ready to work from officeJob Location – Gurgaon Sector 25Exp – 0-1yrInterview rounds-WalkinCommunication round (virtual) Must clear both the rounds.Requirements 1....

  • Desktop Support

    3 weeks ago


    gurgaon, India 2coms Full time

    Job Description Greetings from 2coms,Desktop support role opening in a leading MNC GurgaonCommunication must be goodShould be from Desktop support or Technical support backgroundShould be ready to work from officeJob Location – Gurgaon Sector 25Exp – 0-1yrInterview rounds-WalkinCommunication round (virtual) Must clear both the rounds.Requirements 1....


  • Gurgaon, Gurugram, Haryana, India Axiom Technologies Full time

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...


  • Gurgaon, Haryana, India Macquarie Group Full time

    Technical Helpdesk Support Engineer Join a customer-first team as a Technical Helpdesk Support Engineer to drive and maintain the tech assist service, which delivers support for technical desktop, voice, and computer systems. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial...

  • Service Desk Support

    2 months ago


    Gurgaon, India SSquad Global Full time

    Responsibilities - Day to day as an executive and tier 1 support - Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs,...


  • Gurgaon, Haryana, India Yo HR Consultancy Full time

    Job Description: Title: Technical Support EngineerExperience: 3 to 7 years Location: Gurugram Role And Responsibilities: Talk and write about ConnectMaster to customers and partners Hold remote sessions and web meetings with customers and partners independently Organized and customerfocused with the ability to work both independently and in a team Active...

  • End User Support

    2 months ago


    Gurgaon, India Solid Systems Global Full time

    Install, upgrade, support and troubleshoot End User Workspace Hardware such as desktop, laptops, Printers, Mobile Devices, Scanners etc - Maintain inventory of spares and IT Assets at CUSTOMER location - Perform general preventative maintenance tasks on devices and software - Basic Network knowledge & Troubleshooting. - Good understanding of AV,AD, DNS,...

  • IT Desktop Executive

    3 weeks ago


    Gurgaon, India The Flight Guru Full time

    **Job Summary**: The IT Desktop Executive (6 Months to 1 year) will be responsible for providing technical support to end-users, maintaining computer systems and peripherals, and assisting with the implementation and maintenance of the organization's technology infrastructure. **Key Responsibilities**: - Install, configure, and maintain computer systems...