Euc L1 Desktop Support

1 week ago


Gurgaon, Haryana, India Iron Systems Full time

Date Posted:

  • 2/26/2024

Job Function:

  • IT Support

Location:

  • GURGAON HR
  • IND

Offered Salary:

  • Competitive

_Responsibilities:
_


  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break fix services for laptops and desktops.
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Manage Desktop Devices (hardware and software) incidents through to resolution.
  • Monitor security profiles and antivirus software on all Desktop Devices and take appropriate action in the event of noncompliance with security requirements
  • Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

  • Knowledge and experience on windows 7 OS
  • Good to have knowledge in AD and smart hands and feet support.
  • Good to have knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool ex
  • Service now
  • Should have good expertise on EUC tools, remote support tools, MS office and outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from threeyear College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.


  • Gurgaon, Haryana, India NS3 Tech Solutions Full time

    Position:Desktop Support Executive:- Qualification: Bachelor's degree in Computer Science, Computer Engineering:Experience: 1+ years of work experience in the same profile:- Location: Gurgaon (WFO)Responsibilities:- # Responsible for the ongoing maintenance and future planning needs of the company's desktop environment- # Collaborate with existing vendors to...


  • Gurgaon, Haryana, India Michael Page Full time

    Competetive Salary PF and Gratuity About Our Client Our client is an international professional services brand of firms, operating as partnerships under the brand. It is the second-largest professional services network in the world. Job Description SEA IT Servicedesk support Requirement: Role: Service Desk Engineer (L1)Preferred Exp Level -...


  • Gurgaon, Haryana, India Watsoo Express Full time

    Responsibilities:Provide technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot hardware, software, and network issues. Document, track, and resolve support requests using a ticketing system. Set up user accounts, permissions, and access levels. Assist with deploying software updates and patches. Educate...


  • Gurgaon, Haryana, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...

  • L1 IT Support

    2 weeks ago


    Gurgaon, Haryana, India Amaris Consulting Full time

    Who are we?:Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,500 people spread across 5 continents and more than 60...


  • Gurgaon, Haryana, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • Gurgaon, Haryana, India Kodehash Technologies Pvt Ltd Full time

    We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Responsibilities :Address user tickets regarding hardware, software, and networking Walk customers through installing applications and computer peripherals Ask targeted questions to...

  • Architect-cto

    1 week ago


    Gurgaon, Haryana, India PepsiCo Full time

    OverviewThe EUC Desktop Engineer will be a member of the Global Workplace Services. This resource will be primarily responsible for utilizing technical skills to coordinate enhancements and deployment efforts and to provide insight and recommendations for implementing EUC services and solutions. This resource will provide thought leadership, provide...

  • Network Monitoring L1

    2 weeks ago


    Gurgaon, Haryana, India Quess IT Staffing Full time

    Roles and Responsibility:We are looking for a network engineer who will be responsible for Monitor, Operate & administration network Infrastructure. You will also be working closely with the users of our network to identify potential issues and fix existing problems.Skill Experience:1 Technical Support Engineer (L1) B.E. / B. Tech/BCA (On Site), Relevant...

  • Technical Support

    1 week ago


    Gurgaon, Haryana, India Nityo Infotech Full time

    24x7 , Customer Service , Communication , ITIL , Leadership , Linux , Microsoft Office , Management , Oracle , Quality Management , Training , Teaching , Team Management , Windows , Ability , Access , Advanced , Analyst , Applications , Assessment , Assignment , Assignments , Attrition , Bangalore , Base , Basis , Bomgar , Boosting , Career , Certifications...


  • Gurgaon, Haryana, India S&P Global Full time

    About the Role:OSTTRA, IndiaThe Role: Associate, IT Service OperationsThe Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the...


  • Gurgaon, Haryana, India S&P Global Full time

    OSTTRA, IndiaThe Role: Associate, IT Service OperationsThe Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our...

  • Technical Support

    1 week ago


    Gurgaon, Haryana, India WSNE Consulting Pvt. Ltd. - BPO Full time

    Should have at least 1 year of experience in Active Directory. Must have a basic understanding of server support. Should have basic knowledge of networking Well versed with Active Directory We are hiring for L1 Technical Support. Voice Process 12th pass with 1 year of experience into Active Directory can apply. Salary Upto- 6.5LPA 24*7 shifts 5 days working

  • Support Specialist

    1 week ago


    Gurgaon, Haryana, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job Summary We are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, replacements, etc. Additionally, you will provide customer...

  • Support Specialist

    2 weeks ago


    Gurgaon, Haryana, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job SummaryWe are looking for a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. As part of your role, you will oversee hardware activities for all GEO regions, including coordinating hardware returns, shipments, replacements, and more. Additionally, you will deliver customer support...

  • Architect- CTO

    1 week ago


    Gurgaon, Haryana, India PepsiCo Full time

    OverviewThe EUC Mobility and Mac Engineer will be a member of the Global EUC team. This resource will be primarily responsible for utilizing technical skills to coordinate enhancements and deployment efforts and to provide insights and recommendations for implementing EUC mobility and Mac services and solutions. This resource will provide thought leadership,...

  • Architect-cto

    1 week ago


    Gurgaon, Haryana, India PepsiCo Full time

    OverviewThe EUC Mac, Badge Print, and Device Trust Scripting Engineer will be a member of the Global EUC team. This resource will be primarily responsible for utilizing technical skills to coordinate enhancements and deployment efforts and to provide insights and recommendations for implementing EUC Mac, Badge Print, and Device Trust Scripting services and...

  • Support Specialist

    2 weeks ago


    Gurgaon, Haryana, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job Description Job Summary We are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, replacements, etc. Additionally, you will...

  • L2 Support

    2 weeks ago


    Gurgaon, Haryana, India Walker Digital Table Systems, LLC Full time

    Walker Digital table Systems (WDTS) is a US based MNC, headquartered in Las Vegas & the leader in networked table game solutions. WDTS develops innovations for Asian Pacific gaming markets including the Perfect Pay Baccarat Table Network that dramatically increases game security and dealer accuracy while minimizing losses from human error, collusion and...

  • IT Support Manager

    2 weeks ago


    Gurgaon, Haryana, India Gigmo Solutions Full time

    About us:Gigmo Solutions Pvt. Ltd is a fast-growing organization with global experience, having presence in several countries in the Americas, Europe, Africa, and Asia. Expertise in Spanish, Portuguese, French, Italian, German, and global English. Gigmos aims to transform customer support domain by leveraging curated Gig workforce across the globe and using...