Senior M365 Administrator

16 hours ago


Ernakulam, India Strada Full time

Join us on a journey of endless possibilities

At Strada , possibility isn't just a promise – it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at

The Senior M365 Administrator/Specialist plays a crucial role in managing and optimizing the Microsoft 365 environment within an organization. This position involves advanced administration of applications like Exchange, SharePoint, OneDrive, Teams, Azure Virtual desktops and Intune. This role requires extensive experience in Microsoft 365 administration, strong problem-solving skills, and the ability to stay updated on the latest features and best practices.

Key Responsibilities

  1. Exchange and Email Management

Managing Exchange Online, managing mail flow, distribution lists, and mailbox configurations.

Troubleshoot and resolve complex email-related issues to ensure seamless communication.

  1. SharePoint and OneDrive Administration

Configure and maintain SharePoint sites, lists, libraries, workflows, and permissions.

Manage OneDrive for Business, ensuring proper setup and user access.

  1. Teams and Telephony Solutions

Set up and manage Microsoft Teams for collaboration, including channels, meetings, and integrations.

Integrate and manage telephony solutions within Teams to enhance communication capabilities.

  1. Device Management with Intune and Autopilot

Deploy and manage devices using Microsoft Intune and Autopilot, ensuring compliance with organizational policies.

Monitor and troubleshoot device enrolment and management issues to maintain operational efficiency.

  1. Security and Compliance

Configure and enforce security settings and compliance requirements across Microsoft 365 applications.

Collaborate with IT and security teams to ensure adherence to industry standards and regulations.

  1. Migration and Integration

Plan and execute migrations, upgrades, and integrations of Microsoft 365 with other systems and platforms.

Stay updated on new features and capabilities of Microsoft 365, recommending improvements and optimizations.

  1. User Support and Training

Provide training and support to end-users on Microsoft 365 applications and features.

Document and maintain configurations, processes, and procedures related to Microsoft 365.

  1. Mentorship and Expertise

Act as a subject matter expert for all Microsoft 365-related applications, mentoring team members and sharing best practices.

Qualifications

Diploma / Degree in computer science, Information Technology, or a related field.

5+ years of experience in Microsoft 365 administration.

Strong knowledge of Microsoft 365 services, including Exchange, SharePoint, Teams, Intune, and Autopilot.

Excellent problem-solving skills and attention to detail.

Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Enterprise Administrator Expert) are a plus.

Must have Skills

Advanced knowledge of M365 apps (Exchange, SharePoint, OneDrive, Teams).

  • Expertise in Exchange and email management.
  • Proficient in SharePoint and OneDrive administration.
  • Advanced knowledge of Azure AD and Intune endpoint management, including design and architecture.
  • Strong PowerShell scripting skills for reporting, automation, and troubleshooting.
  • In-depth understanding of Mobile Device Management (MDM).
  • Experience with Azure Virtual Desktop Infrastructure (VDI) environments.

Good to have Skill

  • Familiarity with Microsoft Graph API.
  • Knowledge of Azure security best practices and tools.
  • Experience with migration projects and project management.

At Strada, our values guide everything we do:

  • Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
  • Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
  • Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
  • Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
  • Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

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