Client Administrator/ Senior Client Administrator

2 days ago

Ernakulam, India A.G.E.S. Learning Solutions Full time

Job Title: Client Administrator (Hybrid)

Location: Kochi, Kerala

Salary: 3,00,000 - 4,20,000

Job Type: Full-time

Shift Timings: 9:30 PM - 5:30 AM IST (U.S. Shift)

Overview:

We are seeking a dedicated Client Administrator to join our team in a hybrid working model. The ideal candidate will provide exceptional service to our clients, ensuring their inquiries and concerns are addressed promptly and professionally.

Job Summary
As the Client Administrator, you will be essential in providing exceptional support to our clients. Your responsibilities will include managing client inquiries via phone and email, addressing concerns, efficiently with innovative solutions.

Key Responsibilities:

  • Respond promptly to client inquiries through phone, email, and other communication channels.
  • Record client interactions in the CRM system.
  • Coordinate with insurance providers on client referrals and onboarding processes.
  • Partner with the clinical team to ensure smooth client onboarding.
  • Promptly respond to clinical team on client related queries, ensure SLAs are met
  • Prepare and deliver weekly and monthly reports.
  • Work collaboratively with the marketing team to manage client leads effectively.
  • Serve as the primary point of contact for client concerns and questions.
  • Support the insurance and billing team by providing client-related clarifications.

Desired Candidate Profile:

  • Any graduate with 3-4 years of experience in a similar role within the healthcare industry.
  • Familiarity with medical terminology and health insurance plans.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Strong communication and organizational skills.
  • Excellent telephone etiquette.

Salary & Benefits:

  • Annual Salary: 3,00,000 - 4,20,000 LPA
  • Medical insurance coverage
  • Annual performance bonus
  • Paid time off
  • Hybrid working model with work-from-home flexibility

Additional Requirements:

  • Availability to work night shifts is mandatory.

Location: Hybrid, with in-person work required at times.

If you're passionate about client support and are looking for a dynamic role in a growing company, apply today

  • Administration Assistant

    2 weeks ago

    Ernakulam, India Webcrstravel Technologies Pvt Ltd Full time

    Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the clients.dministrative assistants are responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices, and procedures. Duties include - Answer and direct phone calls of...

  • Administration Assistant

    1 week ago

    Ernakulam, India Webcrstravel Technologies Pvt Ltd Full time

    Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the clients.dministrative assistants are responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices, and procedures. Duties include - Answer and direct phone calls of...

  • Administration Assistant

    2 weeks ago

    Ernakulam, India Webcrstravel Technologies Pvt Ltd Full time

    Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the clients.dministrative assistants are responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices, and procedures. Duties include - Answer and direct phone calls of...

  • Administrative Head

    2 days ago

    Ernakulam, India SPLASH GAIN ASSOCIATES Full time

    About Us Splash Gain Associates is a dynamic organization engaged in recruitment services and training & development, especially for medical professionals. Our mission is to bridge the gap between talent and opportunity while nurturing academic and professional growth through effective partnerships and structured guidance. Role Summary We are seeking an...

  • Office Administrator

    3 days ago

    Ernakulam, India Geneminds Global Study Solutions Full time

    *Qualification Plus Two or Bachelors Prefered *Responsible for overseeing daily administrative operations, including managing schedules, coordinating meetings, handling correspondence, and maintaining office supplies and equipment. *Provides high-level administrative support to executives or senior management, including managing calendars, organizing...

  • Executive Administrator-Travel

    2 days ago

    Ernakulam, India TRAVELUST TOUR AND MICE Pvt Full time

    REQUIRED: Executive Administrator(Female Candidate) Company: Travelust Tours & MICE Dept: Domestic & International Tours Location: Kochi About Company Travelust India is a boutique Holiday Management company based in India and we come in three verticals namely: Holidays, Cruise, and Corporate Services. Our packages offer the best holiday and travel...

  • Office Administrator

    2 weeks ago

    Ernakulam, India Whytal Tech Pvt Ltd Full time

    **Location**: vytila, kochi Ernakulam **About Whytal Tech Pvt**:Whytal Tech Pvt is a dynamic and rapidly growing construction company specializing in a variety of construction projects. We are committed to delivering high-quality results while maintaining a strong focus on innovation and customer satisfaction. We are currently seeking a dedicated...

  • Client Relationship Executive

    2 days ago

    Ernakulam, India RawmeN Full time

    The Client relationship executive is the link between the client and the entire agency team. Along with their team the client relationship executive acts as both the salesperson for the agency and as the client's representative within the agency. The advertising Client executive also leads the agency's ideas presentation, ensuring the ideas remain faithful...

  • Linux Server Administrator

    2 days ago

    Ernakulam, India HashRoot Full time

    Hiring: Linux Server Administrator (1–2 yrs exp) | Full-time, Hybrid (initially WFO). Skills: Baremetal provisioning, Linux/Windows troubleshooting, hardware & network support, Proxmox VPS, CDN. Role for our DC client.

  • Office Administrator/driver

    7 days ago

    Ernakulam, India Billboard advertisers Full time

    We are looking for an overall Office Administrator cum Driver. - Must be above 30 years of age with atleast 2 years work experience. - Must have valid drivers liscence. - Must be willing to travel to different sites and other locations for work and for finding new locations for installing billboards. - Must be willing to learn and perform overall office...