Administrative Head

3 weeks ago

Ernakulam, India SPLASH GAIN ASSOCIATES Full time

About Us

Splash Gain Associates is a dynamic organization engaged in recruitment services and training & development, especially for medical professionals. Our mission is to bridge the gap between talent and opportunity while nurturing academic and professional growth through effective partnerships and structured guidance.

Role Summary

We are seeking an experienced Administrative Head to lead and streamline the organization's recruitment and education divisions. The ideal candidate will oversee internal operations, manage support staff, ensure regulatory compliance, coordinate inter-departmental activities, and optimize workflow across both verticals.

Key Responsibilities

Administrative Leadership

Oversee daily administrative operations across all departments.

Ensure smooth functioning of office infrastructure, supplies, and IT systems.

Maintain effective records, documentation, and internal controls.

Recruitment Division Oversight

Support the recruitment team with scheduling, client coordination, database management, and process improvement.

Ensure compliance with client requirements and service-level agreements (SLAs).

Assist in conducting overseas interviews, candidate onboarding documentation and internal HR coordination.

Education Division Management

Coordinate with educational partners, trainers, institutions, marketing staff and students.

Oversee admissions, counseling logistics, recordkeeping, and student follow-up.

Ensure all academic and promotional material is up to date and compliant.

Policy & Compliance

Ensure compliance with applicable labor laws, company policies, and contractual obligations.

Manage internal audits of documentation, vendor agreements, and process checklists.

Team Management & Support

Supervise administrative and support staff; assign responsibilities and monitor performance.

Serve as liaison between senior leadership and functional teams.

Facilitate training, internal communication, and performance improvement plans.

Reporting & Analysis

Prepare weekly and monthly reports on operational metrics, recruitment performance, and education pipeline.

Recommend process improvements for better efficiency and cost control.

Required Skills & Qualifications

Bachelor's degree in Business Administration, Law, HR, or related field (Master's preferred).

5+ years of experience in operations/administration; prior exposure to recruitment or education sector preferred.

Strong leadership, organizational, and communication skills.

Proficiency in MS Office tools; experience with CRM or ERP software is a plus.

Ability to multitask and manage time effectively in a dynamic environment.

Preferred Traits

Process-oriented mindset with attention to detail.

Strong interpersonal skills; able to manage people and relationships.

Problem-solver with a proactive approach.

Experience working in both startup-like and structured environments is a plus.

Compensation & Benefits

Competitive salary based on experience.

Performance incentives.

Opportunity for career growth within a fast-expanding company.

Job Types: Full-time, Permanent

Pay: ₹25, ₹40,000.00 per month

Application Question(s):

  • Do you hold at least a Bachelor's degree in Business Administration, HR, Law, or a related field?
  • Do you have a minimum of 5 years' experience in administration/operations?

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