Presales Specialist

4 weeks ago

Pune, India Nyati Group Full time
We are looking to hire an experienced, customer-oriented Presales Executive to utilize inbound and outbound telephone calls to achieve sales targets for our Luxury Project. The Presales Executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.To be successful as a Presales Executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Presales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Designation – Pre –Sales Executive ( Luxury Project )Location – Pune ( Yerawada )Salary – (20k to 35k) Based on the candidature.

KEY RESPONSIBILITIES:Calling existing and potential customers to persuade them to purchase company products and services.Generating promising leads for the outside sales team to pursueManaging customer accounts by ensuring timely follow-upsDeveloping and sustaining solid relationships with customers to encourage repeat businessUsing sales scripts proffered by the company to drive sales and respond to customer rejectionsDeveloping in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferencesContinually meeting or exceedingly daily and monthly targets with respect to call volume and salesLining up maximum customers for site visitsUnderstanding customers requirement regarding property

PERSONAL COMPETENCIES:Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or related field is preferred.Fresher’s can also applyProficiency in all Microsoft Office applications.The ability to follow scripts.Strong negotiation and consultative sales skills.Excellent organizational and problem-solving skills.Effective communication skills.Exceptional customer service skills

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