Technical Support Engineer

Product Support - Technical Support EngineerRole & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers...

Review Criteria :Strong Technical Product Support profileMandatory ( Experience ) - Minimum of 2 years in a Technical Product Support role.Mandatory ( Soft Skill ) - Excellent Communication SkillsMust Have :- Good understanding of web applications like HTML, CSS, JavaScript/JQuery (Note : Prior realtime experience in these technologies is not mandatory but...

Review Criteria :Strong Technical Product Support profileMandatory ( Experience ) - Minimum of 2 years in a Technical Product Support role.Mandatory ( Soft Skill ) - Excellent Communication SkillsMust Have : - Good understanding of web applications like HTML, CSS, JavaScript/JQuery (Note : Prior realtime experience in these technologies is not mandatory but...

We are looking for a highly experienced and customer-focused Technical Support Analyst to join our growing team. You will play a critical role in providing exceptional support to our users by troubleshooting technical issues, resolving their concerns, and ensuring their productivity.Primary Skills (Must-Have):- 10+ years of experience in technical support,...

We are looking for a highly experienced and customer-focused Technical Support Analyst to join our growing team. You will play a critical role in providing exceptional support to our users by troubleshooting technical issues, resolving their concerns, and ensuring their productivity.Primary Skills (Must-Have):- 10+ years of experience in technical support,...

Job Description & Responsibilities : Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track...

Role : Desktop Support EngineerIndustry Type : IT Employment Type : Full TimeRole Category : PermanentDepartment : Engineering Job Description :- Skilled in desk side support and PC break/fix including administration of Windows O/S and Basic skills on desk side support for smartphones, Apple devices and MAC OS.- Experience with Anti-spyware and Anti Virus...

Company - Software Development5 Days workingWFH / Remote WorkingJob Description : - Work closely with the engineering team to address technical and product-related queries from both customers and L1/L2 teams. - Replicate issues in test environments to diagnose and resolve.- Utilize SQL skills to extract data relevant to customer queries or issues.- Use REST...

Job Description :- 8+ years' experience in application support, Middleware support and production support with strong troubleshooting capabilities- Experience with using ITIL change, incident and problem management processes.- Resolve critical production issues by leading major incident calls, engaging proper teams and driving root cause analysis.-...

Profile- Firmware years. Location- Pune Notice period- 0-15 days. Mandatory skills- Linux, Firmware, RTOS, I2C, SPI, UART, AutoSAR Duties and responsibilities: This team will be responsible for applying superior design and development to embedded applications for Embedded automotive platforms. The projects could consist of New Product Development,...

Job Description : The Technical Lead is responsible for :- Providing technical leadership, mentoring and support to software development teams.- Helping to design project plans that deliver designs to production on time, on quality and on budget.- Driving consistency of approach in all aspects of the Software Delivery Cycle - including security, testing, and...

Job Title : Technical Project Manager Location : Indore, India Job Description : We are looking for a highly skilled Technical Project Manager to oversee the planning, execution, and delivery of our technical projects. The ideal candidate will have strong technical expertise in .NET, SQL, and Azure, combined with excellent project management skills. As a...

About the Team : As we continue to scale, we're seeking a Technical Product & Customer Support Specialist based in the APAC region to cater to our European, APAC & African clientele, while also supporting & triaging all other queries. As part of our growing Technical Product Support team, you'll spend most of your time interacting directly with...

Role : IT Support EngineerOpen for Multiple locations in India Job description : Primary Responsibilities : - Handle daily technical support activities on desktop support, data network and server management.- LANs, WANs, network segments, Internet, and intranet systems.- Network assessment, IT Audits, VAPT- Maintain system efficiency.- Complete all the...

The ideal candidate will be responsible for training and supporting our technology products to implement and to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and internal sales team. Your ability to work in complex networking environment will also make you an ideal candidate. ...

Martech/CDP industries experience is mandatory Note : - Person should have started career in development then moved into product management.- He/she will be responsible for supporting the senior product team, Engineering team and would be willing to take on significant responsibilities such as:- This role is all about engaging closely with product team...

Job Description : The Technical Architect is responsible for :- Applying a rigorous method to system decomposition.- Providing technical leadership, mentoring and support to software development teams.- Helping to design project plans that deliver designs to production on time, on quality and on budget.- Providing reusable infrastructure and tooling to...

About Astra : Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from...

Job Description : We are seeking a candidate with 6-10 years of project management experience, particularly in the realm of ControlM environment management. The ideal candidate will have a proven track record in installing, configuring, and maintaining ControlM environments across various platforms including Windows, Linux, and UNIX. Key...

About the Role :- We are seeking a highly skilled and innovative Technical Support Engineer to join our team and play a key role in shaping the future of our customer support operations.- You will leverage your expertise in telecommunications and your understanding of AI tools to design, implement, and utilize AI-powered systems that enhance efficiency and...