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International Voice Process
3 days ago
Job title : International Voice Process
Experience: 2-6yr
CTC: 5-7lpa
Location: Mumbai
Work mode: On Site.
Primary skills : International Voice process
Qualification : University degree (Bachelors) required Responsibility
∙Respond to retail and professional clients' inquiries via inbound calls, email and
online chat
∙Obtain a thorough knowledge of products offered by IB on various global exchanges
∙Assist clients with opening and funding accounts
∙Show clients how to use different features of the Trader Workstation
∙Explain margin requirements to clients
∙Investigate trade issues and order executions
∙Knowledge of securities regulations’ impact on customers
Qualifications
∙Experience: 2-6 years in the international voice process
∙Education: University degree (Bachelors) required
∙NCFM/NISM certifications in capital markets, derivatives and currency derivatives
would be a plus
∙High level of MS Excel skills required
∙Language skills: Exceptional
∙Good quantitative/analytical skills
∙Excellent verbal/written communication skills are required.
Requirements
international voice process
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