Team lead and AM For customer services

3 weeks ago


Navi Mumbai, India Conneqt Full time

Roles and Responsibilities

  • Manage a team responsible for customers service and Sales over phone calls.
  • Ensure timely recovery of outstanding amounts from delinquent accounts.
  • Develop strategies to improve collection efficiency and reduce write-offs.
  • Maintain accurate records of all interactions with customers and stakeholders.
  • Aware of shrinkage, attrition KPI and KRA
  • Well verse in reporting and team management
  • Minimum 2yrs experience as a Team leader or Asst. Manager mandate

Job location Turbhe Navi Mumbai

Share resume at HR Kavita K

Walk in dates - 1st Sept to 5th Sept

Address -

13th floor ,Rupa Renaissance

D-33, Turbhe Midc Rd, TTC Industrial Area, MIDC Industrial Area, Turbhe, Navi Mumbai, Maharashtra



  • Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesManage a team responsible for customers service and Sales over phone calls.Ensure timely recovery of outstanding amounts from delinquent accounts.Develop strategies to improve collection efficiency and reduce write-offs.Maintain accurate records of all interactions with customers and stakeholders.Aware of shrinkage, attrition KPI...

  • Customer Service

    1 week ago


    Malad, Mumbai, Maharashtra, India EbixCash Global Services Pvt Ltd Full time

    B2B & B2C Experienced for Voice - Non Pay: ₹40,000.00 - ₹45,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Application Question(s): - Have you worked in BPO as a AM ? **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...


  • Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Title: Customer Service Executive (NSDL) Qualification: Graduation required Salary: 13,000 (In-hand) Details: Rotational off Rotational shifts: 9 AM–6 PM, 10 AM–7 PM, 11 AM–8 PM, 12 PM–9 PM Requirement: Good communication skills Required Candidate profileLocation:- Kanjurmarg, Mumbai Immediate joining How to Apply:-To schedule your...


  • Vikroli, Mumbai, Maharashtra, India Team Search LLP Full time

    Urgent opening for the a leading online payment platform company Designation: Customer service Associate Qualification: Any Graduate Experience: 2-4 years Shift timing: 10 am to 6 pm Location: Vikhroli, Mumbai Work type: WFO Salary - Upto 25k Call immediately on 9310347507 **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹20,000.00...


  • Navi Mumbai, Maharashtra, India Reliable Business Solutions & Services (RBSS) Full time ₹ 20,40,000 - ₹ 21,60,000 per year

    Process - Customer Service Executive - EbixCash / Forex Card Shift: 24x7 Timings:• Day – 9 AM to 6 PM, 10 AM to 7 PM, 12 PM to 9 PM• Night – 10 PM to 7 AM, 11 PM to 8 AM Salary:• Day Shift – 17,000 CTC• Night Shift – 18,000 CTC Required Candidate profileQualification: HSC / Graduate Location:- Kanjurmarg, Mumbai To schedule your...


  • Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesManage a team responsible for customers service over phone calls.Ensure timely recovery of outstanding amounts from delinquent accounts.Develop strategies to improve collection efficiency and reduce write-offs.Maintain accurate records of all interactions with customers and stakeholders.Aware of shrinkage, attrition KPI and KRAWell...


  • Mumbai, Maharashtra, India Team Computers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We have excellent opening for the position of Technical Service Desk (Team Leader).Qualification: Any graduateExperience: 3 to 6 YrsJob Location: Andheri (Chakala)JD as followsAble to handle Technical team, Excellent technical knowledge and can Troubleshoot Windows, MAC, MS office, Teams, One drive, Pidilite applicationsResponsible for incident handling...


  • Mumbai, India Team Computers Full time

    We have excellent opening for the position of Technical Service Desk (Team Leader). Qualification: Any graduate Experience: 3 to 6 Yrs Job Location: Andheri (Chakala) JD as follows Able to handle Technical team, Excellent technical knowledge and can Troubleshoot Windows, MAC, MS office, Teams, One drive, Pidilite applications Responsible for incident...

  • Team Lead

    2 weeks ago


    Navi Mumbai, Maharashtra, India Vitality Business Support Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionVitality specializes in providing Knowledge and Business Process Outsourcing services for companies in the US, UK, and Australia. We are more than a service provider; we are a committed partner dedicated to making a valuable difference to your business. With our customer-focused approach and desire to understand customer needs, we offer...


  • Mumbai, India ACME SERVICES PRIVATE LIMITED Full time

    Supervise daily operations of the inbound customer service team. Monitor call volumes, service levels, and team performance Handle escalated customer issues and ensure prompt resolution. Train new team members and facilitate continuous learning and upskilling. Generate and present performance reports to management. Ensure adherence to company policies,...