POPD Digital Onboarding

3 weeks ago

Chennai, India Ripplehire Full time

Role description

Role Overview

We are looking for a versatile professional who can operate as both a Product Owner and a Product Designer. This role requires someone who can translate business needs into user journeys, define user stories, and also design user interfaces and workflows for banking onboarding processes. The ideal candidate brings together product thinking, UX skills, and delivery focus to own the functional design of complex, high-impact digital journeys.

Key Responsibilities

  • Collaborate with stakeholders to define product requirements and translate them into clear user stories and acceptance criteria.

  • Design end-to-end onboarding flows including wireframes, mockups, and annotated UX specifications.

  • Create journey maps and service blueprints to capture current vs. future state workflows.

  • Work with developers, QA, and integration teams to ensure feature feasibility and delivery alignment.

  • Maintain product backlog, prioritize stories, and ensure sprint readiness in coordination with Scrum Master.

  • Conduct story walkthroughs, validate development output, and own demo preparation.

  • Ensure UX consistency and accessibility compliance across onboarding journeys.

  • Act as the first point of contact for any functional or UX queries raised by the development or QA team.

Skills

  • 5+ years of experience in a dual role as Product Owner and UX Designer or Business Analyst with UX responsibilities.

  • Strong understanding of user-centered design, responsive UX, and onboarding workflows in financial services.

  • Experience with tools like Figma, Lucidchart, Adobe XD, or equivalent for wireframing and design.

  • Proficiency in writing user stories, defining acceptance criteria, and managing JIRA/Confluence artifacts.

  • Ability to create visual journey maps and mockups to communicate design intent clearly.

  • Excellent communication and stakeholder management skills.

  • Experience working in banking or credit union onboarding platforms (e.g., account opening, IDV, fraud check).

  • Understanding of accessibility standards (WCAG) and responsive design frameworks.

Skills

About RCG Global Services
At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.

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