Guest Service Associate
4 weeks ago
Responsible for daily administration meeting and greeting dealing with guests queries and complaints and booking rooms. visitors
Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Operational Management
To maintain Front Office log book and shift reports.
Respond to inquiries and resolve problems in an effective manner.
Ensure all guests receive a swift smooth professional and friendly check in and check out
Maintain record of all banquet and any other functions in the hotel.
Liaise with other departments for the resolution of daytoday administrative and operational issues.
Carry out other duties which naturally fall within the reasonable expectations of the post.
Liaise with Housekeeping for the Room Status.
Handle additional responsibilities as and when delegated by the Management.
Qualifications : Knowledge and Experience
Diploma in Tourism / Hospitality Management
Fresher or Minimum 6 months to 1 year of relevant experience
Excellent reading writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage Competencies
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Selfmotivated and energetic
Must be wellpresented and professionally groomed at all times
Remote Work : No Employment Type : Fulltime
-
Guest Service Associate
3 months ago
Pune District, Maharashtra, India Adinath Agencies Full time**Profile Introduction**: The Guest Service Associate is responsible for delivering outstanding customer service, ensuring that guests have a positive and memorable experience. This role involves handling guest inquiries, managing reservations, and providing assistance to address any concerns or needs. **Key Responsibilities**: - A Guest Service Associate...
-
Guest Service Associate
1 month ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Guest Service AssociateAccorHotel is seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide top-notch service to...
-
Guest Service Associate
5 months ago
Viman Nagar, Pune, Maharashtra, India Bestal HR Pvt Ltd Full timeHiring for guest service associate upto 20k per month pune location **Job Types**: Full-time, Permanent Pay: ₹18,858.03 - ₹20,406.15 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental pay types: - Joining bonus - Performance bonus - Quarterly bonus - Yearly bonus **Experience**: -...
-
Accor Guest Service Associate
4 weeks ago
Pune, Maharashtra, India Accor Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Accor. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Provide warm and welcoming service...
-
Accor Guest Service Associate
4 weeks ago
Pune, Maharashtra, India Accor Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Accor. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProvide warm and welcoming service to guests, responding...
-
Guest Service Associate
5 months ago
Pune, Maharashtra, India Shott Amusement Private Limited Full time**Guest Service Associate (Pune)** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Working Terms**: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming...
-
Hotel Guest Service Associate
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:We are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our housekeeping team, you will be responsible for providing exceptional cleanliness and service to our guests.Key Responsibilities:Ensure that all guest rooms and public areas are clean, hygienic, and comfortable.Provide excellent service...
-
Hotel Guest Service Associate
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryAs a Guest Service Associate at AccorHotel, you will be responsible for providing exceptional guest experiences by ensuring clean, hygienic, and comfortable areas throughout the hotel. This includes maintaining impeccable housekeeping standards, achieving maximum guest satisfaction, and organizational profitability.Key Responsibilities• Ensure...
-
Guest Service Associate
2 months ago
Wakad, Pune, Maharashtra, India Talent Club Full time**About Us**: Our organization is dedicated to creating enriching play and learn environments for children and their parents. Our designed zones encourage children to discover new interests, explore creativity, and enhance their physical, cognitive, social, and motor skills. We also promote meaningful bonding time between parents and children during play,...
-
Accor Hotel Guest Service Associate
3 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:As a Guest Service Associate at Accor Hotel, you will be responsible for providing exceptional guest experiences by ensuring the cleanliness and comfort of hotel areas. This includes maintaining high standards of cleanliness in guest rooms, public areas, and executive offices.Key Responsibilities:Ensure cleanliness and organization of guest...
-
Guest Service Associate
3 months ago
Pune, Maharashtra, India King's Restaurants LLP Full time**Basic Job Description**: As a QSR food restaurant Guest Service Associate/Team Member, you'll have responsibility for the financial success of your outlet, as well as managing staff, keeping customers happy and adhering to health and safety mandates. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and...
-
Guest Service Associate
5 months ago
Pune, India Casino Air Caterers and Flight Services Full time**Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...
-
Accor Hotel Guest Service Associate
3 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryAs a Guest Service Associate at Accor Hotel, you will be responsible for ensuring the highest level of guest satisfaction by providing clean, hygienic, and hazard-free areas in the hotel. This includes achieving impeccable housekeeping standards in all areas of the hotel as per organizational standards and atmosphere of high individual morale.Main...
-
Guest Services Associate
6 months ago
Pune, Maharashtra, India Marriott International, Inc Full time**Job Number** 24027283 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...
-
Guest Service Associate
6 months ago
Pune, Maharashtra, India Aurassist Health Private Limited Full timeGreeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...
-
Guest Services Associate
5 months ago
Pune, Maharashtra, India Marriott International, Inc Full time**Job Number** 24085333 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...
-
Guest Service Associate
1 month ago
Pune, Maharashtra, India Accor Full timeJob DescriptionPrimary Responsibilities• Provide exceptional customer service to guests, ensuring a smooth and efficient check-in and check-out process.Operational Management• Maintain accurate records of guest interactions, including room assignments and special requests.• Respond promptly to guest inquiries and resolve issues in a professional and...
-
Guest Service Associate
6 months ago
Pune, Maharashtra, India Casino Air Caterers and Flight Services Full time**Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...
-
Guest Service Associate
2 months ago
Pune, Maharashtra, India Marriott International, Inc Full time**Job Number** 24162048 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Hotel & Serviced Apartments Pune, Viman Nagar, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...
-
Guest Service Associate
6 months ago
Viman Nagar, Pune, Maharashtra, India Timezone Entertainment Pvt. Ltd Full timeGreeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...