![Balbix](https://media.trabajo.org/img/noimg.jpg)
Customer Success Architect
3 weeks ago
About this role:
As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption, expansion and advocacy metrics.
You will:
- Work with customers to explore their cyber risk management requirements
- Architect scalable and flexible solutions for Balbix to operate within customer’s environment
- Lead onboarding, configuration and integration of Balbix solution
- Educate customers on the Balbix value proposition as well as Balbix’s capabilities
- Design and drive workflows to reduce customer’s cyber risk quickly and efficiently
- Capture best practices from your customer engagements and share across the company
- Lead Customer Success activities including running QBRs, managing escalations, and conducting regular status calls
- Identify and achieve targets on CS metrics including renewals, customer satisfaction etc,
- Collaborate on and create artifacts that can help other customers
Requirements:
- Bachelor's / Master’s degree in computer science or related technical field
- 5+ years of experience of which minimum 3+ years experience working in customer-facing technical roles in cybersecurity space
- Proficiency in comprehending and articulating technical details and value proposition
- Experience with designing and deploying complex solutions that serve the customer’s needs
- Experience directly working with senior customer stakeholders
- Strong problem solving and organizational skills
- Experience with Big4 consulting is a big plus
-
Customer Success Architect
6 days ago
Bengaluru, Karnataka, India Balbix Full timeAbout this role:As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...
-
Customer Success Architect
7 days ago
Bengaluru, Karnataka, India Balbix Full timeAbout this role: As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...
-
Customer Success Architect
3 weeks ago
Bengaluru, India Balbix Full timeAbout this role:As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...
-
Customer Success Architect
2 months ago
Bengaluru, India Balbix Full timeAbout this role:As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...
-
Customer Success Architect
2 months ago
Bengaluru, India Balbix Full timeAbout this role:As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...
-
Customer Success Architect
3 weeks ago
Bengaluru, India Balbix Full timeAbout this role:As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...
-
Customer Success Architect
6 days ago
Bengaluru, Karnataka, India Palo Alto Networks Full timeCompany Description Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...
-
Customer Success Architect
4 weeks ago
Bengaluru, Karnataka, India Palo Alto Networks Full time**Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
-
Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Michael Page Full timeThis is a 2-day opportunity with the World Health Organization, located in BangaloreCandidates must feel at ease working in US time zonesAbout Our ClientOur client is a prominent company specialized in cloud optimization, focusing mainly on the US market. They are driving innovation in the Cloud Ops and Fin Ops sector with cutting-edge technology and robust...
-
Customer Success Architect III
6 days ago
Bengaluru, Karnataka, India Mixpanel Full timeAbout Mixpanel Mixpanel provides an event analytics platform for builders seeking valuable insights from their data without the need for SQL. When everyone in the organization can visualize the impact of their work on product, marketing, and company revenue metrics, they are empowered to make informed decisions. With over 9,000 paid customers,...
-
Customer Success Architect III
3 weeks ago
Bengaluru, India Mixpanel Full timeAbout MixpanelMixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.Over 9,000 paid customers, including companies...
-
Customer Success Architect III
3 weeks ago
Bengaluru, India Mixpanel Full timeAbout MixpanelMixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.Over 9,000 paid customers, including companies...
-
Customer Success Associate
2 months ago
Bengaluru, India Netcore Cloud Full time**Customer Success Associate**: - Bengaluru, Karnataka- Work Type: Full Time**Who we are?** **Unbxd is a Netcore company**, a Software as a Service (SaaS) firm where we're building the world's largest search intelligence products. Huge opportunity to work with a **close-knit, highly driven, and highly skilled set of team members **who think big and execute...
-
Customer Success Architect III
3 weeks ago
Bengaluru, India Mixpanel Full timeAbout Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including...
-
Customer Success Architect III
4 weeks ago
Bengaluru, India Mixpanel Full timeAbout Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including...
-
Customer Success Architect III
6 days ago
Bengaluru, Karnataka, India Mixpanel Full timeAbout MixpanelMixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.Over 9,000 paid customers, including companies...
-
Product Success Architect
2 weeks ago
Bengaluru, India ServiceNow Full time**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Customer Success Manager
6 days ago
Bengaluru, Karnataka, India Enterprise Bot Full timeEnterprise Bot is a rapidly expandingconversational AI technology scaleup company that has beenproviding advanced automation solutions to large companiesworldwide since 2017. Our cuttingedge technology is trusted bywellknown companies such as SIX Group (Swiss Stock Exchange) SWICAGenerali and others to enhance customer contact automate processesand drive...
-
Customer Success Manager
2 weeks ago
Bengaluru, India Enterprise Bot Full timeEnterprise Bot is a rapidly expandingconversational AI technology scaleup company that has beenproviding advanced automation solutions to large companiesworldwide since 2017. Our cuttingedge technology is trusted bywellknown companies such as SIX Group (Swiss Stock Exchange) SWICAGenerali and others to enhance customer contact automate processesand drive...
-
Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Michael Page Full timeThis will be the first hire in CSM/ KAM Candidate should be open to work in US shift About Our Client Our client is an early-stage start-up in the cloud optimization domain. The product is unique, the organization is backed by marquee investors and is led by a strong set of leadership. Job Description Guide & advise a wide variety of...