Current jobs related to Customer Success Architect III - Bengaluru - Mixpanel

  • Customer Success Architect

    3 months ago

    Bengaluru, Karnataka, India Balbix Full time

    About this role: As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...

  • Customer Success Architect Iii

    3 months ago

    Bengaluru, Karnataka, India Mixpanel Full time

    **About Mixpanel** Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including...

  • Customer Success Representative

    4 months ago

    Bengaluru, Karnataka, India Nutanix Full time

    **Hungry, Humble, Honest, with Heart **The Opportunity** Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a dynamic **Customer Success Representative **to deliver exceptional...

  • Head of Customer Success

    3 months ago

    Bengaluru, India Simpliwork Full time

    Department Customer SuccessGrade / Level G3BDesignation Head – Customer SuccessLocation BangaloreReporting To CEOThe Head of Customer Success is a seasoned leader in Customer Success and Professional Services, tasked with overseeing our dedicated Customer Success team. The Head - CS will lead with a strategic vision and innovative approach, driving our...

  • Customer Success Architect

    3 months ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    **Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

  • Head of Customer Success

    3 months ago

    Bengaluru, India Simpliwork Full time

    DepartmentCustomer SuccessGrade / LevelG3BDesignationHead – Customer SuccessLocationBangaloreReporting ToCEOThe Head of Customer Success is a seasoned leader in Customer Success and Professional Services, tasked with overseeing our dedicated Customer Success team. The Head - CS will lead with a strategic vision and innovative approach, driving our efforts...

  • Product Success Architect

    4 months ago

    Bengaluru, India ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Support Engineer III

    1 month ago

    Bengaluru, India Wayfair Full time

    Who We Are:Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently.The Marketing Technology team builds the global engine...

  • Pega System Architect

    4 months ago

    Bengaluru, India Luxoft Full time

    **Project** Description**: Luxoft is building a team of Pega Developers/Architects to work on banking and insurance project. There will be an opportunity to work on BPM Development or BPM support involving Pega technology in various initiatives. **Responsibilities**: As part of a project team, resources will drive the design, architecture, and...

  • Sales Assistant Iii, Toys Category Team

    3 months ago

    Bengaluru, India ASSPL - Karnataka Full time

    1+ years of sales experience - Bachelor's degree Sales Assistant III **About the Role**: Sales Assistant III at Amazon have end to end responsibility of the customer experience and growth of the category they have been assigned to. Amazon strives to present its customers with the widest selection of products at the best prices - The Sales Assistant III's...

  • Customer Success Associate

    4 months ago

    Bengaluru, India Material Depot Full time

    **Position Overview** Material Depot is a leading provider of construction materials and interior design products, offering a diverse range of brands through a common platform. We are seeking a highly motivated and customer-focused Customer Success Associate to join our team. The Customer Success Associate will play a critical role in identifying potential...

  • Success Factors Solution Architect

    3 months ago

    Bengaluru, India Capgemini Full time

    Job Description: 11-18 yrs of SAP experience in implementing experience in SF handling multiple modules. EC has core modules Good end to end experience in compensation and variable cycle plan. ? Should have strong experience in implementing Employee central. ? Worked has solution architect with hands on experience in handling Performance Management...

  • Support Engineer III

    1 month ago

    Bengaluru, India Wayfair Full time

    Who We Are:Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently. The Marketing Technology team builds the global engine...

  • Support Engineer III

    1 month ago

    Bengaluru, India Wayfair Full time

    Who We Are:Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently. The Marketing Technology team builds the global engine...

  • Support Engineer III

    1 month ago

    Bengaluru, India Wayfair Full time

    Who We Are: Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently. The Marketing Technology team builds the global...

  • Customer Success

    4 months ago

    Bengaluru, Karnataka, India RamSoft Full time

    **What will you do?** - Develop and maintain strong relationships with key customers - Drive existing customers to migrate to the upgraded versions of the software with latest technologies and architectures available - Manage customer renewals and upsell opportunities - Use Salesforce to monitor, document and report on customer usage and satisfaction - Act...

  • System Architect

    2 weeks ago

    Bengaluru, India Growel Softech Pvt Ltd Full time

    System Architect(Software & hardware) Experience: 8-10 Years Required mandate skills: i) Should have good experience/knowledge in Powertrain/Automotive ECU systems ii) Good in requirement analysis, design & system architecture accordingly (EA tool usage) iii) Should have Good embedded software & hardware development background Interested candidates can...

  • System Architect

    2 weeks ago

    Bengaluru, India Growel Softech Pvt Ltd Full time

    System Architect(Software & hardware) Experience: 8-10 YearsRequired mandate skills:i) Should have good experience/knowledge in Powertrain/Automotive ECU systemsii) Good in requirement analysis, design & system architecture accordingly (EA tool usage)iii) Should have Good embedded software & hardware development backgroundInterested candidates can share...

  • System Architect

    2 weeks ago

    Bengaluru, India Growel Softech Pvt Ltd Full time

    System Architect(Software & hardware) Experience: 8-10 YearsRequired mandate skills:i) Should have good experience/knowledge in Powertrain/Automotive ECU systemsii) Good in requirement analysis, design & system architecture accordingly (EA tool usage)iii) Should have Good embedded software & hardware development backgroundInterested candidates can share...

  • Customer Success

    5 months ago

    Bengaluru, India SpurTree Technologies Full time

    actionable insights and use cases to improve digital adoption. - Manage numerous projects, initiatives, and engagements concurrently. - Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout. - Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency...

Customer Success Architect III

4 months ago

Bengaluru, India Mixpanel Full time

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Customer Success Team

Mixpanel’s Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customer’s business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver on that value. You will partner closely with Account Executives, Account Managers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customer’s organizations, help the customer manage change, execute on technical projects and services that delight our customers and ultimately drive ROI on the customer’s Mixpanel investment.

About the Role

As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices. Throughout the entire customer lifecycle, you will work to understand how analytics can drive business value for your customers and will consult them on how to maximize the value of Mixpanel including managing change during Mixpanel’s rollout, defining and achieving ROI, and identifying areas of improvement in their current usage of analytics. For large enterprise customers, post onboarding, you will also continue alongside the Account Managers to drive data trust and product adoption for 100+ end user teams through a change management rollout approach.

Responsibilities

Serve as a trusted technical advisor for prospects/customers to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes Effectively communicate at all levels of the customer’s organization to influence business outcomes via Mixpanel, design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks Own the customer’s success with Mixpanel — documenting and delivering ROI to the customer throughout their journey to transform their business with self-serve analytics Own onboarding and data health for our strategic and high-value prospects/customers, including ongoing enhancements to their data quality and overall tech stack integration Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices Leverage modern data architecture expertise to create scalable data governance practices and data trust for our customers, including data optimization and re-implementation projects Successfully execute on success outcomes whilst balancing project timelines, scope creep, and unanticipated issues Bridge the technical-business gap with your customers — working with high-level business stakeholders to define a strategic vision for Mixpanel and then working with the right business and technical contacts to execute that vision Collaborate with our technical and solutions partners as needed on data optimization and onboarding projects Be a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clients

We're Looking For Someone Who Has

Experience consulting on defining and delivering ROI through new tool implementations Experience working with VP-level members of the customer organization to define a strategic vision and successfully leveraging those members to deliver on that vision The ability to communicate with stakeholders at all levels of an organization — from talking with developers about the ins and outs of an API to talking to a CIO about organizational efficiency Experience in data querying, modeling, and transforming in at least one core tool, including SQL / dbt / Python / Business Intelligence tools / Product Analytics tools, etc. Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc. Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc. Familiar with analytics best practices across business segments and verticals Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change Has a demonstrated successful record of experience in customer success, client-facing professional services, consulting, or technical project management role Excellent written, analytical, and communication skills Strong process and/or project delivery discipline Eager to learn new technologies and adapt to evolving customer needs

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose Customer Focus: Our customers’ success is our success Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives One Team: We can’t win without each other