Customer Success Presales Role

3 weeks ago


Chennai, India RiverForest Connections Full time

Responsibilities

- Understanding business requirements and translating them into solutions to build proposals

- Responsible for end-to-end process: From designing response structure till submission & building deck for proposal defense while ensuring customer's ask is addressed at every step of the deliverables

- Anchor responses to RFXs by working closely with Sales, DU and PU for preparation and submission

- Being a Solution Architect to stitch solutions together primarily App Maintenance, Infra deals working with all the stakeholders and get the estimations ground up and commercials built.

- Continuous research on market trends, solution positioning and developing Go-To-Market strategies

- Consultative mindset, helping sales organization to engage, sell, manage and service customers

- Build storyline for potential pitch to customers

- Building PoV for clients and prospects

- Develop web marketing collaterals, contribute to DU brand building initiatives

- Collaborate with stakeholders for bids, client visits and presentations

- Completely own end to end client visit planning and execution (existing and new logos)

- Mentor junior team members

Required Skills & Competencies

- Understanding of Media and Entertainment domain will be an added value, various commercial and delivery models

- Having a delivery background is an added advantage

(ref:iimjobs.com)
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