Customer Success Manager
3 weeks ago
This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic goals.What you'll do:- Own the Renewal Process: Proactively manage and drive renewals for your accounts, ensuring a seamless and positive experience to maintain long-term partnerships - Strategic Stakeholder Engagement: Build and nurture relationships with key customer stakeholders to identify their priorities, address concerns, and highlight the value of our solutions - Deliver Value-Driven Conversations: Regularly demonstrate the ROI and impact of our products by aligning customer goals with our platform's capabilities to reinforce the value proposition - Mitigate Churn Risks: Identify at-risk accounts early through health checks and engagement signals, and implement tailored action plans to re-engage and retain them - Uncover Growth Opportunities: Partner with customers to identify ways to expand adoption, upsell additional offerings, and drive deeper product usage that aligns with their strategic objectives - Collaborate for Success: Work cross-functionally with Sales, Onboarding, and Support teams to ensure customers achieve success and meet milestones that lead to retention and growth - Track & Report Progress: Monitor key metrics (e.g., product adoption, usage, health scores) to track progress, report outcomes, and guide conversations that drive retention and expansionWho you are:- 2+ years of customer success experience with US market exposure. - Experience in consumer products in the ed-tech sector is a bonus. - Excellent written communication skills and impeccable grammar. - Working with CRMs such as Salesforce, Gainsight, or Zendesk.
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Customer Success Manager
4 weeks ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
2 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:- This role is only for graduates (Postgraduates should not apply). - You must have exceptional spoken and written English...
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Customer Success Manager
3 days ago
New Delhi, India Skill Veda Full timeCustomer Success Manager Location:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
6 days ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
6 days ago
New Delhi, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi:Location: New DelhiCompensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 6 Days (5 Days On-site, 1 Day WFH)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken...
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Customer Success Manager
6 days ago
New Delhi, India Decode Age Full timeLocation:Bengaluru Function:Customer Success, Experience & Support Reporting To:Growth Head/ CEOAbout Decode AgeDecode Age is India’s first longevity company, operating at the intersection ofnutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C model and presence...
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Customer Success Manager
2 weeks ago
New Delhi, India Trantor Full timeAbout Trantor:Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries.With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension of...
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Customer Success Manager
2 weeks ago
New Delhi, India Trantor Full timeAbout Trantor: Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries. With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension...
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Customer Success Manager
2 weeks ago
New Delhi, India Algonomy Full timeROLE :Manager – Customer Success (Open Position – 1) LOCATION :Bangalore REPORTING TO :VP, Customer Success EXPERIENCE :>6 YearsBRIEF DESCRIPTIONAs aClient Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive maximum...
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Customer Success Manager
5 days ago
New Delhi, India PinnacleU Full timePosition: Customer Success Manager Location: Navi Mumbai ️ Working Days: Monday- Friday Experience Required: 3+ years Client: Voice enabled chat bot software Salary: Upto 25 LPAKey Responsibilities Establish clear client retention goals. Define success milestones for the clients and employees to work towards Assist customers with setting up and navigating...
