Customer Success Manager
3 hours ago
Customer Success Associate – TravelTech / SaaS | New Delhi:Location: New DelhiCompensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 6 Days (5 Days On-site, 1 Day WFH)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken and written English communication• You will be doing PGDM along with this job role, this is mandatory and non negotiableAbout the Role:We’re hiring a passionate Customer Success Associate to join Atlys , a TravelTech startup that’s revolutionizing how people get visas.At Atlys , our mission is simple yet powerful — to make travel effortless and accessible for everyone.As part of our Guest Delight team , you’ll help travelers navigate the visa process smoothly, resolve their concerns efficiently, and ensure every customer interaction feels supported and seamless.This role is a work-integrated opportunity with Skill Veda , where you’ll pursue a PGDM in Customer Success & Key Account Management alongside your job. It’s designed for early-career professionals who want to build a strong foundation in Customer Success, Operations, and Process Management .What You’ll Do:Deliver exceptional customer service via calls, chat, and email .Help travelers with visa-related queries , ensuring empathy and accuracy in every interaction.Collaborate with internal teams to ensure customer issues are resolved quickly and completely.Document interactions in CRM tools to maintain transparency and accountability.Follow up with customers to confirm satisfaction and issue closure.Identify areas to improve customer experience and suggest process optimizations.Stay updated on visa policies, travel requirements, and Atlys product features.Who You Are:Graduate (postgraduates not eligible).Exceptional spoken and written English communication skills (Hindi proficiency preferred).Minimum 6 months experience in customer-facing roles (chat, voice, or email support).Strong problem-solving , attention to detail , and a customer-first attitude .Tech-savvy with experience using CRM / ticketing systems .Comfortable working rotational shifts (6 days/week, 9-hour shift with 1-hour break).Pursuing the PGDM program alongside this role is mandatory and non-negotiable.Why Join Atlys:Be part of one of India’s most exciting TravelTech startups , backed by leading global investors.Contribute directly to a product that’s transforming international travel for thousands of users.Learn from a fast-scaling SaaS team solving real-world problems.Earn industry experience while completing a PGDM in Customer Success.Fast-track your career toward roles like Customer Success Manager or Account Partner .Interested?Send your resume to with the subject line:“Application – Customer Success Associate | Atlys, New Delhi”
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Customer Success Manager
1 week ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Manager
3 weeks ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
6 days ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:- This role is only for graduates (Postgraduates should not apply). - You must have exceptional spoken and written English...
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Customer Success Manager
17 hours ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
4 weeks ago
New Delhi, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key Responsibilities- Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
4 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
4 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
4 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi.Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ yearsAbout Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
4 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
2 weeks ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
