Customer Success Manager
4 days ago
Tars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key Responsibilities- Customer Onboarding & Implementation: Guide customers through solution implementation in collaboration with our solutions team, ensuring smooth deployment and adoption - Stakeholder Management: Serve as the primary liaison between customer stakeholders and internal product/technical teams to facilitate integrations, deployments, and issue resolution - Proactive Account Management: Conduct regular check-ins with customers to provide data-driven insights, identify opportunities for value creation, and ensure product adoption - Business Reviews & Value Demonstration: Lead quarterly and executive business reviews to showcase ROI, align on success metrics, and demonstrate measurable business impact - Strategic Advisory: Analyze customer data and usage patterns to recommend optimizations, propose solutions to business challenges, and identify opportunities to enhance customer outcomesRequired Qualifications- Minimum 2 years of experience in a customer-facing role, including technical support, product support, or account management - Experience with project management methodologies and tools - Strong communication and presentation skills with ability to engage stakeholders at all levels - Analytical mindset with proficiency in data analysis and reporting - Technical proficiency with Google Sheets, Microsoft Excel, CRM platforms (HubSpot preferred), and project management tools - Understanding of AI technologies, large language models (LLMs), and generative AI applicationsWhat We Offer- Collaborative environment working across sales, customer success, and marketing teams - Performance-based career growth opportunities with clear advancement paths - Culture built on transparency, accountability, collaboration, and continuous feedback - Focus on iterative improvement and data-driven decision making - Opportunity to work with cutting-edge AI technology and stay current with industry innovation - Environment that values curiosity, continuous learning, and knowledge sharing
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Customer Success Manager
1 week ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Manager
2 weeks ago
New Delhi, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
7 days ago
New Delhi, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
3 weeks ago
New Delhi, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term relationships....
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Customer Success Manager
4 days ago
New Delhi, India Fundamento Full time € 10,000Backed by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
4 days ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
5 days ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
4 days ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi.Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ yearsAbout Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
4 days ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
6 days ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi.💻 Position: Customer Success Manager📍Location: Delhi🗓️ Working Days: Monday to Friday📌 Experience Required: 2.5+ yearsAbout FundamentoWe’re on a mission to reinvent how enterprises talk to their customers.At Fundamento,...
