Customer Success Manager
11 hours ago
Customer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:- This role is only for graduates (Postgraduates should not apply). - You must have exceptional spoken and written English communication skills. - Pursuing a PGDM along with this job is mandatory and non-negotiable.About the Opportunity:We’re looking for passionate Customer Success Managers (Entry-Level) who are eager to help customers succeed, solve real business challenges, and grow alongside one of India’s fastest-scaling SaaS startups in the healthtech space — Plum.This is a work-integrated role in partnership with Skill Veda, where you’ll pursue a PGDM in Customer Success Management while gaining real-world experience at Plum.It’s the perfect launchpad for someone who wants to build a long-term career in Customer Success, Client Relations, or SaaS Account Management.Why Join Us:Plum’s Customer Success team is growing rapidly — having doubled in size last year while scaling 10x in customer numbers.You’ll:- Work directly with CXOs and decision-makers from India’s top startups. - Learn how high-growth SaaS companies manage clients, retention, and expansion. - Be part of a team that combines empathy, analytics, and strategy to deliver exceptional outcomes.Your Key Responsibilities:- Help customers and HR teams use their health insurance & wellness benefits seamlessly. - Own post-onboarding relationships and ensure top-tier support and satisfaction. - Communicate across chat, email, and phone with empathy and problem-solving focus. - Collaborate with internal teams & insurance partners to ensure quick resolution. - Meet SLAs for response time, accuracy, and issue resolution. - Identify customer patterns and share insights to improve internal processes. - Drive 100% retention through an extraordinary customer experience.What We’re Looking For- Graduate in any discipline (Postgraduates not eligible). - Excellent English communication (verbal & written) is mandatory. - Strong ownership mindset and ability to think on your feet. - Tech-comfortable: tools like Intercom, Slack, Freshdesk, Hubspot, or Google Suite. - A genuine passion for helping people and solving problems.⚠️ Note: Pursuing the PGDM (Post Graduate Diploma in Management) through Skill Veda alongside this role is mandatory and non-negotiable.What You’ll Gain:- Hands-on SaaS experience with one of India’s most innovative healthtech firms. - A UGC-recognized PGDM in Customer Success & Key Account Management. - Career progression opportunities into Senior CSM / Account Manager roles within 12–18 months. - Dynamic, growth-oriented environment focused on skill development and ownership.Interested?Apply now or share your resume with purvi@skillveda.ai with the subject line:“Application – Customer Success Manager (Entry-Level), Bengaluru”
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Customer Success Manager
3 days ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Manager
3 weeks ago
New Delhi, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
2 weeks ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
3 weeks ago
New Delhi, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key Responsibilities- Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
3 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
3 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
3 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi.Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ yearsAbout Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
3 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
1 week ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
11 hours ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
