Customer Success Manager
2 days ago
Customer Success Manager Location:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English communication skills. Pursuing a PGDM along with this job is mandatory and non-negotiable.About the Opportunity:We’re looking for passionateCustomer Success Managers (Entry-Level)who are eager to help customers succeed, solve real business challenges, and grow alongside one of India’s fastest-scaling SaaS startups in the healthtech space —Plum.This is awork-integrated rolein partnership withSkill Veda, where you’ll pursue aPGDM in Customer Success Managementwhile gaining real-world experience at Plum.It’s the perfect launchpad for someone who wants to build a long-term career inCustomer Success, Client Relations, or SaaS Account Management.Why Join Us: Plum’s Customer Success team is growing rapidly — having doubled in size last year while scaling 10x in customer numbers.You’ll: Work directly with CXOs and decision-makers from India’s top startups. Learn how high-growth SaaS companies manage clients, retention, and expansion. Be part of a team that combines empathy, analytics, and strategy to deliver exceptional outcomes.Your Key Responsibilities:Help customers and HR teams use their health insurance & wellness benefits seamlessly. Own post-onboarding relationships and ensure top-tier support and satisfaction. Communicate acrosschat, email, and phonewith empathy and problem-solving focus. Collaborate with internal teams & insurance partners to ensure quick resolution. Meet SLAs for response time, accuracy, and issue resolution. Identify customer patterns and share insights to improve internal processes. Drive100% retentionthrough an extraordinary customer experience.What We’re Looking For Graduatein any discipline (Postgraduates not eligible). Excellent English communication(verbal & written) is mandatory. Strong ownership mindset and ability to think on your feet. Tech-comfortable: tools likeIntercom, Slack, Freshdesk, Hubspot, or Google Suite. A genuine passion for helping people and solving problems.⚠️Note:Pursuing thePGDM (Post Graduate Diploma in Management)through Skill Veda alongside this role ismandatoryand non-negotiable.What You’ll Gain:Hands-on SaaS experience with one of India’s most innovative healthtech firms. A UGC-recognizedPGDM in Customer Success & Key Account Management. Career progression opportunities intoSenior CSM / Account Managerroles within 12–18 months. Dynamic, growth-oriented environment focused on skill development and ownership.Interested? Apply now or share your resume withpurvi@skillveda.aiwith the subject line:“Application – Customer Success Manager (Entry-Level), Bengaluru”
-
Customer Success Manager
2 weeks ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
-
Customer Success Manager
3 weeks ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
-
Customer Success Manager
3 weeks ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
2 weeks ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
5 days ago
New Delhi, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi:Location: New DelhiCompensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 6 Days (5 Days On-site, 1 Day WFH)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken...
-
Customer Success Manager
5 days ago
New Delhi, India Decode Age Full timeLocation:Bengaluru Function:Customer Success, Experience & Support Reporting To:Growth Head/ CEOAbout Decode AgeDecode Age is India’s first longevity company, operating at the intersection ofnutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C model and presence...
-
Customer Success Manager
2 weeks ago
New Delhi, India Trantor Full timeAbout Trantor:Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries.With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension of...
-
Customer Success Manager
2 weeks ago
New Delhi, India Trantor Full timeAbout Trantor: Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries. With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension...
-
Customer Success Manager
2 weeks ago
New Delhi, India Algonomy Full timeROLE :Manager – Customer Success (Open Position – 1) LOCATION :Bangalore REPORTING TO :VP, Customer Success EXPERIENCE :>6 YearsBRIEF DESCRIPTIONAs aClient Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive maximum...
-
Customer Success Manager
3 days ago
New Delhi, India PinnacleU Full timePosition: Customer Success Manager Location: Navi Mumbai ️ Working Days: Monday- Friday Experience Required: 3+ years Client: Voice enabled chat bot software Salary: Upto 25 LPAKey Responsibilities Establish clear client retention goals. Define success milestones for the clients and employees to work towards Assist customers with setting up and navigating...
