Customer Services Associate
3 weeks ago
Client: Tech M BPS
Fulltime Employment
Location: Pune
Experience Range: Min 6 Months Chat Exp
Max Budget: 5 LPA
NP : Looking for Immediate Joiners only
Job title –Customer Services Associate
Education qualifications – Graduate /Under Graduate
Work Experience – Minimum 6months and above .
Skills and Ability -
. Good communication skills, Written and verbal.
. Listening skills – being attentive, ability to work within a team and building relationship- with customer and team members.
. Objection handling skills- ability to think of possible alternatives for a situation and anticipate potential obstacles.
. Problem solving skills. Build a logic approach to address problems.
. Basic level of computer proficiency.
. Working knowledge of MS office applications like word & excel
. Work from office only
. Immediate joiners
. Experience of working in chat processes/email/customer service
. Preferably Telecom industry
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