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Customer Service Executive
2 weeks ago
**Job description**
**Position**: customer service executive
**Location**: Kolhapur
**Salary**: 8k to 15k per month
**Qualification**: Any Graduate
**Skills**: Problem Solving, Good Communication, Microsoft Office, Customer Handling, Interpersonal
**Role and Responsibilities**:
As a Customer Service Executive at Arch Staffing, your main responsibilities will include:
- Providing extensive product information to customers
- Closing sales for the company
- Filing customer records, including contact information, purchases, and billings
- Promote excellent customer service and ensure satisfaction is delivered consistently
- Troubleshoot shipping issues and customer complaints that arise and work to solve them.
- Build a strong relationship with customer in terms of high confidence level
- Communicate and follow-up with customer on the status of their shipments or deliveries.
- Comply with company’s standard operating procedure (SOP) and quality policy.
- Generate company’s required reports (Daily or Monthly).
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kolhapur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 8956657734
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