Customer Service Representative

5 months ago


Kolhapur, India Tej Couriers Full time

Promote excellent customer service and ensure satisfaction is delivered consistently
- Troubleshoot shipping issues and customer complaints that arise and work to solve them.
- Build a strong relationship with customer in terms of high confidence level
- Communicate and follow-up with customer on the status of their shipments or deliveries.
- Comply with company’s standard operating procedure (SOP) and quality policy.
- Generate company’s required reports (Daily or Monthly).

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service : 1 year (preferred)



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