Customer Service Assistant

2 weeks ago


Kolhapur, India Reshimbandhan Services Full time

Job Description - Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Responsibilities and Duties
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and

explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analysing customer needs.
- Prepares product or service reports by collecting and analysing customer information.
- Contributes to team effort by accomplishing related results as needed.

Qualifications and Skills
Skills
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking

**Experience**:

- Freshers may apply

**Education**:

- Graduate (preferred)

Experience

0 - 1 Years

Salary

90 Thousand To 1 Lac P.A.

Industry

ITES / BPO / KPO / LPO / Customer Service

Qualification

Other Bachelor Degree

Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Ability to Commute/Relocate:

- Kolhapur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 +917757800845



  • Kolhapur, India Greenwash Agro Pvt Ltd Full time

    Handle customer complaints and solve problems - Provide good on-time service by assisting customer with any query - Take feedback and promote offers to customer - Prompt response and follow-up on all issues **Salary**: ₹7,000.00 - ₹8,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Commission pay -...


  • Kolhapur, India Pacific Placements and Business Consultancy Full time

    Job Position - Customer Service Representative Location - Kolhapur Job Description - Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Responsibilities and Duties -...


  • Kolhapur, India Arch Staffing Solution Full time

    **Company Overview**: Arch Staffing operates in the None industry and is a leading provider of customer service solutions. With a commitment to delivering exceptional customer experiences, Arch Staffing is dedicated to ensuring customer satisfaction and building strong relationships. **Role and Responsibilities**: As a Customer Service Executive at Arch...


  • Kolhapur, India Arch Hr Facilities Full time

    **Job description** **Position**: customer service executive **Location**: Kolhapur **Salary**: 8k to 15k per month **Qualification**: Any Graduate **Skills**: Problem Solving, Good Communication, Microsoft Office, Customer Handling, Interpersonal **Role and Responsibilities**: As a Customer Service Executive at Arch Staffing, your main...


  • Kolhapur, India Tej Couriers Full time

    Promote excellent customer service and ensure satisfaction is delivered consistently - Troubleshoot shipping issues and customer complaints that arise and work to solve them. - Build a strong relationship with customer in terms of high confidence level - Communicate and follow-up with customer on the status of their shipments or deliveries. - Comply with...

  • Customer Advisor

    2 weeks ago


    Kolhapur, India Kaapro Management Solutions Full time

    Opening: 20 Nos.- Job ID: 67711- Employment Type: Full Time- Reference: 1862- Work Experience: 1.0 Year(s) To 4.0 Year(s)- CTC Salary: 1.00 LPA TO 3.00 LPA- Function: Production / Quality / Maintenance- Industry: Auto/Auto Ancillary- Qualification: B.Com - Commerce; M.Com - Commerce- Location: - Kolhapur Posted On: 07th Sep, 2023 **Location: - Kolhapur...

  • Delivery Assistant

    7 days ago


    Kolhapur, India Pacific Placements and Business Consultancy Pvt. Ltd. Full time

    We are looking to hire a highly efficient driver helper to assist company drivers with all deliveries. The driver helper’s responsibilities include loading and unloading products by hand or by use of hand trucks, collecting all rejected products upon approval by customer service, and ensuring that the delivery vehicle is clean at all times. You should also...


  • Kolhapur, India Kaapro Management Solutions Full time

    Opening: 2 Nos.- Job ID: 67731- Employment Type: Full Time- Reference: 1867- Work Experience: 1.0 Year(s) To 4.0 Year(s)- CTC Salary: 2.00 LPA TO 4.00 LPA- Function: Production / Quality / Maintenance- Industry: Auto/Auto Ancillary- Qualification: B.Com - Commerce; M.Com - Commerce; MBA/MMS/MPM/PGDM - Marketing- Location: - Kolhapur Posted On: 08th Sep,...


  • Kolhapur, India MEDITRANSCARE PVT LTD Full time

    Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing sales calls to achieve territory targets - Ability to drive market...


  • Kolhapur, India Veeksar the Fern, an Ecotel Hotel, Kolhapur Full time

    **Responsibilities**: - Managing transactions with customers using cash registers - Scanning goods and ensuring pricing is accurate - Collecting payments whether in cash or credit **Requirements**: - Work experience as a Hotel Cashier or in a similar role - Basic PC knowledge - Familiarity with electronic equipment, like cash register and POS - Good math...


  • Kolhapur, India Pacific Placements and Business Consultancy Pvt. Ltd. Full time

    The Service Assurance Manager will deliver an end to end view of service performance and customer experience across IT services. Delivered through the agreement of service levels with customers, ensuring compliance and communicating performance to key stakeholders (internal and external). The role will instigate, develop and implement Service Improvement...

  • Service Advisor

    1 week ago


    Kolhapur, India Pacific Placements and Business Consultancy Pvt. Ltd. Full time

    We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer...


  • Kolhapur, India Mintskill HR Solutions Full time

    Job Information Industry - BankingWork Experience - 2-4 yearsSalary - Upto 3.3 Lac Per AnnumCity - Kolhapur, Nashik, Sangli, Aurangabad, JalgaonState/Province - MaharashtraCountry - IndiaZip/Postal Code - 416003- Job Descriptions: - Handling Cash Receipt / Payments - Arranging Disposal of Excess Cash to retain CRL. - Customer Service Request. - Cross...


  • Kolhapur, India timesjobs Full time

    Posted Date: 07 Sep 2021Function/Business Area: FreelancerLocation: KolhapurJob Responsibilities:Acquire new customersCall Jio Customers and explain them about Jio's RechargesAssist the customers in completing Jio RechargeSell new Jio connections to prospective customersResolve customer queries within agreed timelinesEnsure a delightful customer...

  • Service Advisor

    2 weeks ago


    Kolhapur, India Autobahn Trucking Corporation Pvt. Ltd. Full time

    JD: - Extending courteous reception to customers. - Establish the complaints in the vehicle after a road test. - Provide reasonable time and cost estimate for repairs. - Job allocation to supervisors and monitoring of workflow. - Regular update to customers on the status of job. - Explain the final repair jobs carried out with details of parts repaired or...


  • Kolhapur, India Ghatge Patil Transports Private Limited Full time

    **Female can apply.**: - **Experience - 0 to 3 years.**: - **Communication knowledge is must.**: - **Language known - Hindi, English and Marathi.**: - **Education - BA/ Bcom/ Any Graduate.\**: - **Computer knowledge is important.** **Salary**: ₹7,000.00 - ₹10,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred)


  • Kolhapur, India Ghatge Patil Transports Private Limited Full time

    Good Communication Skills - Marathi, Hindi, English - Freshers are allowed - Any Graduate - Experienced - Any field 1 or 2 years - Good Computer knowledge is important - Should be able to handle well **Salary**: ₹7,000.00 - ₹9,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Application Question(s): - Are you from...


  • Kolhapur, India Ghatge Patil Transports Private Limited Full time

    Good Communication Skills - Marathi, Hindi, English - Freshers are allowed - Any Graduate - Experienced - Any field 1 or 2 years - Good Computer knowledge is important - Should be able to handle well **Salary**: ₹7,000.00 - ₹9,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus Application...

  • Dental Assistant

    2 weeks ago


    Kolhapur, India little smiles dental care centre for children Full time

    Preparing patients for dental work. - Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures. - Assisting dentists in managing medical and dental emergencies when necessary. - Recording treatment information in patient records. - Exposing dental x-rays...


  • Kolhapur, India little smiles dental care centre for children Full time

    Preparing patients for dental work. - Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures. - Assisting dentists in managing medical and dental emergencies when necessary. - Recording treatment information in patient records. - Exposing dental x-rays...