Customer Success Manager
1 day ago
Responsibilities:● Responsible for customer health, user satisfaction, overall growth and churn prevention due to unfulfilled expectation ● Continuous monitoring of feature adoption across customers ensuring higher degree of stickiness and maximizing the benefits in the product ● Drive product initiatives for higher feature adoption. Periodic webinars for new releases and presenting the newly launched solutions ● Be a customer advocate and drive product roadmap for ensuring evolving needs are being addressed. ● Constant monitoring of customer usage to understand areas they need assistance and training to improve adoption ● Evangelize the customer adoption and success stories within the larger product org ● Constantly meet with the larger product org to present challenges faced by the customers ● Review the product roadmap to ensure tactical customer pain points are addressed in a timely manner. ● Coordinate with Sales and Onboarding teams to drive customer success from the start of their journey in Carestack ● Program manage beta programs for new features to take feedback ● Manage and own feature discovery and coordinate with Product Management teams for the final solution and validation ● Responsible for overall feature usability and eligibility criteria for releasing features to customerRequired Skills / Experience:● Understand customer pain points and translate them into objective problems ● Identify the right problems and prioritize ● Deep understanding of product development life cycle ● Understanding of Product management tools, processes and ceremonies ● Past experience of product management and customer management ● Experience of dental domain and dental Practice management systems ● Coordination and stakeholder management ● Experience in working with development & engineering teams
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Customer Success Manager
2 days ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Manager
3 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:- This role is only for graduates (Postgraduates should not apply). - You must have exceptional spoken and written English...
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Customer Success Manager
13 hours ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success Manager Location:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
3 weeks ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
2 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi:Location: New DelhiCompensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 6 Days (5 Days On-site, 1 Day WFH)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken...
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Customer Success Manager
1 day ago
New Delhi, India TestGrid.io Full timeJob Title:Customer Success Manager Location:Surat, Gujarat (On-site) Company:TestGrid Employment Type:Full-time Salary Range:As per market standardsJobRoleWe are seeking a highly skilledCustomer Success Manager (CSM)who will play a critical role in ensuring our customers achieve measurable value from the TestGrid platform. In this role, you will manage...
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Customer Success Manager
13 hours ago
New Delhi, India TestGrid.io Full timeJob Title:Customer Success Manager Location:Surat, Gujarat (On-site) Company:TestGrid Employment Type:Full-time Salary Range:As per market standardsJobRoleWe are seeking a highly skilledCustomer Success Manager (CSM)who will play a critical role in ensuring our customers achieve measurable value from the TestGrid platform. In this role, you will manage...
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Customer Success Manager
2 weeks ago
New Delhi, India Decode Age Full timeLocation:Bengaluru Function:Customer Success, Experience & Support Reporting To:Growth Head/ CEOAbout Decode AgeDecode Age is India’s first longevity company, operating at the intersection ofnutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C model and presence...
