
Saasvaap - Key Account Manager
2 days ago
About the Role:
- We are seeking a Key Account Manager to manage and grow relationships with our most strategic clients.
- The ideal candidate will be responsible for developing a deep understanding of each key client's business needs, delivering tailored solutions, and ensuring a high level of client satisfaction and retention.
- You will act as the primary point of contact for a portfolio of high-value customers, working cross-functionally with internal teams such as sales, product, operations, and customer success to drive revenue growth and customer loyalty.
Key Responsibilities:
Client Relationship Management:
- Own and manage relationships with a portfolio of key accounts
- Serve as the main point of contact for all client-related communications, ensuring consistent and proactive engagement
- Build long-term, trusted relationships with decision-makers and influencers within client organizations
Revenue Growth & Retention:
- Identify opportunities to upsell, cross-sell, and expand business within existing accounts
- Meet or exceed renewal, expansion, and revenue targets for key accounts
- Proactively manage client health, usage trends, and performance to prevent churn
Account Strategy & Planning:
- Develop strategic account plans that align with client goals and drive mutual success
- Collaborate with sales and marketing to tailor offerings and proposals for individual clients
- Work closely with product and support teams to communicate client feedback and influence roadmap
Performance Monitoring & Reporting:
- Track KPIs such as customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, and revenue growth
- Prepare and present quarterly business reviews (QBRs) to clients and internal leadership
- Maintain accurate and updated records of account interactions using CRM tools
Problem Solving & Escalation:
- Handle client issues and escalations promptly, ensuring fast resolution and high satisfaction
- Act as the internal advocate for key accounts, coordinating cross-functional responses as needed
Required Skills & Qualifications:
- 3-4 years of experience in account management, client servicing, or enterprise sales
- Proven track record of managing high-value or enterprise accounts
- Excellent communication, negotiation, and interpersonal skills
- Strong analytical skills with the ability to interpret data and generate actionable insights
- Proficient in using CRM platforms (e.g., Salesforce, HubSpot, Zoho)
- Ability to thrive in a fast-paced, client-facing role with multiple priorities
-
Saasvaap - Business Manager
7 days ago
Kerala, India Saasvaap Inc Full timeBusiness Manager Job Summary:We are looking for a proactive and results-driven Business Manager to oversee business operations, drive growth, and improve organizational performance.The Business Manager will be responsible for managing budgets, developing business strategies, coordinating teams, and ensuring efficient internal processes across...
-
Saasvaap - Financial Analyst
3 days ago
Kerala, India Saasvaap Inc Full timeAbout the Role:- We are seeking a detail-oriented and analytical Financial Analyst to join our finance team.- You will play a key role in analyzing financial data, preparing reports, supporting budgeting and forecasting processes, and helping guide strategic business decisions with data-driven insights.- The ideal candidate is passionate about working with...
-
Saasvaap - Business analyst
4 weeks ago
Kerala, India Saasvaap Inc Full timeJob Summary:- We are seeking a detail-oriented and analytical Business Analyst to join our team.- The ideal candidate will be responsible for gathering and analyzing business requirements, identifying areas for improvement, and helping implement solutions that drive organizational success.Key Responsibilities:- Collaborate with stakeholders to gather,...
-
Saasvaap - Sales Strategist
7 days ago
Kerala, India Saasvaap Inc Full timeSales Strategist Job Summary:- We are looking for a results-driven Sales Strategist to develop and execute effective sales strategies that boost revenue, optimize processes, and expand our market reach.- This role requires a deep understanding of market trends, sales analytics, customer behavior, and competitive positioning.- The ideal candidate is both...
-
Kerala, India Saasvaap Inc Full timePosition : Senior Business Consultant ServiceNow.Location : Remote / Bangalore.Employment Type : Full-time.Job Summary:We are seeking an experienced and highly skilled Senior Business Consultant specializing in ServiceNow, with a focus on IT Service Management (ITSM) and IT Asset Management (ITAM), including Hardware Asset Management (HAM) and Software Asset...
-
Key Account Manager
4 days ago
Kerala, India Talent Integrators Full time ₹ 42,00,000 per yearThis role is with a premium snacking brand for a premium brand. The ideal candidate (premium Institute Passed Out and Expert in ECom / Q Com background) is a passionate, self-motivated, and detail-oriented team player) who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new...
-
Key Account Manager
4 days ago
Kerala, India Munters Full time ₹ 15,00,000 - ₹ 20,00,000 per yearJob Description Responsible for revenue and margins for all sales in the allocated accounts. Drive growth, performance, and profitability of the company by evaluating, prioritizing, and implementing multiple growth opportunities. Create a platform for growth by developing internal processes and procedures to efficiently scale the business. Full functional...
-
Kerala, India Saasvaap techies pvt lmd Full timeJob Description :We are seeking a highly motivated and experienced Senior Java Developer with a strong focus on Spring MVC to join our dynamic team.In this remote role, you will be instrumental in the full lifecycle development of our enterprise-level applications.You will be responsible for taking ownership of features, from understanding requirements to...
-
Key Account Manager
4 days ago
Kerala, India Lisa HR Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSalary-25LPAOur client is India's leading business services company providing logistics and technology solutions to banks, financial institutions, organized retail, and e-commerce companies with a presence across Cash Logistics, Managed Services, and Technology Solutions.Job ResponsibilityHunt for new partner alliances in the assigned segmentsEstablish...
-
Key Account Executive
4 days ago
Thiruvananthapuram, Kerala, India Kitchen Treasures Full time**Sales & Business Growth** - Assist in achieving sales targets for key accounts by ensuring smooth order execution. - Monitor and track sell-in and sell-out to ensure proper stock replenishment. - Identify opportunities for upselling, cross-selling, and increasing product range in key accounts. - Ensure key accounts have adequate stock levels to meet...