Customer Experience Associate
2 days ago
About GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem.Key Responsibilities • Handle inbound & outbound customer calls, emails, and chats related to premium home appliances. • Assist customers with product unboxing, usage guidance, troubleshooting, and maintenance queries. • Log and track customer complaints, warranty claims, and service requests in the CRM (Zoho). • Coordinate with demo experts, service centers, and logistics teams for faster resolution. • Maintain high standards of service quality aligned with global customer experience benchmarks.Key Skills & Competencies • Strong communication skills in English & Hindi; regional languages are an advantage. • High empathy and patience while interacting with premium customers. • Basic technical troubleshooting ability for home appliances. • Good typing speed and proficiency in computer applications; CRM experience preferred. • Prior experience (1–2 years) in customer care for consumer durables/electronics.
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Customer Experience Associate
2 hours ago
New Delhi, India Magma Digital Ventures Full timeAbout the RoleWe are seeking a highly empathetic, proactive, and detail-oriented Customer Experience Associate who will serve as the frontline voice of our brand. This role goes beyond standard customer support - you will manage the full customer experience across channels, coordinate Ayurvedic doctor consultations, and constantly work to improve retention...
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Customer Experience Associate
2 hours ago
New Delhi, India Even Full timeAbout Even Healthcare:Even Healthcare is revolutionizing the healthcare industry by providing comprehensive and affordable healthcare solutions. We are on a mission to create a seamless healthcareexperience for individuals and families by building a strong network of healthcare providers.Role Overview:We’re seeking a proactive and empathetic Customer...
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Associate Director
3 weeks ago
New Delhi, India Setu Full timeAbout the jobTitle: Associate Director - Customer ExperienceAbout Us: Setu is reimagining the digital financial future of India. Our products power onboarding, payments, lending, deposits and financial data flows for dozens of businesses, making complex journeys simple, secure & scalable.If you want a role where you get to build brand, campaigns, content,...
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Customer Experience Associate
4 weeks ago
New Delhi, India Skill Veda Full timeJob DescriptionJob Role: Customer Success ExecutiveLocation: Whitefield, Bengaluru, Karnataka (On-site)Working Days: 5 Days (Rotational Shift)Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience)(Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay)Eligibility Criteria- This role is only for graduates...
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Customer Experience Associate
2 weeks ago
Delhi, Delhi, India Osmind Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAbout UsOsmind is a technology, services, and data company focused exclusively on psychiatry. Mental health disorders are one of the leading causes of death worldwide and are tied to shortening lifespans. Yet, we have cause for hope: there have been developments in new psychiatric medications since the first FDA approval in 1954, such as new treatments like...
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Customer Service Associate
4 weeks ago
New Delhi, India Vested Finance Full timeCompany DescriptionVested Finance makes alternative investments easy by helping individuals diversify into US stocks, global funds, private markets, and more. With Vested Finance's platform, customers can access a variety of investment opportunities and build their portfolios.Role DescriptionThis is a full-time work-from-office role for a Customer Service...
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Customer Support Associate
4 days ago
New Delhi, India Zolo Full timeJob Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days workingAbout Zolo:Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...
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Customer Service Associate
2 weeks ago
New Delhi, India Nap Chief Full timeWe’re Hiring: Customer Service Associate: CRMLocation:Turbhe, Navi Mumbai Experience:Minimum 6 months to 2 years (Freshersnot eligible) Salary:₹20,000 – ₹30,000 per month Type:Full-Time | On-siteAbout the Company: Nap Chiefis a premium kids' lifestyle brand focused on creating lasting family memories through fashion-forward designs. As we scale,...
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Associate Director
4 weeks ago
New Delhi, India Setu Full timeAbout the jobTitle:Associate Director - Customer ExperienceAbout Us:Setu is reimagining the digital financial future of India. Our products power onboarding, payments, lending, deposits and financial data flows for dozens of businesses, making complex journeys simple, secure & scalable. If you want a role whereyou get to buildbrand, campaigns, content,...
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Customer Support Associate
2 weeks ago
New Delhi, India Pilgrim Full timeAbout the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...