Customer Experience Associate
2 hours ago
About Even Healthcare:Even Healthcare is revolutionizing the healthcare industry by providing comprehensive and affordable healthcare solutions. We are on a mission to create a seamless healthcareexperience for individuals and families by building a strong network of healthcare providers.Role Overview:We’re seeking a proactive and empathetic Customer Success Associate who will serve as the trusted point of contact for our customers across multiple channels including chat, phone, and email. You’ll play a vital role in ensuring that every customer inquiry is handled efficiently and with care, transforming challenges into positive experiences. Beyond simply resolving issues, you’ll guide users toward the best solutions, helping them get the most out of our products and services.Key Responsibilities:● Act as the first point of contact for customer inquiries via live chat, phone calls, andemail.● Provide prompt, friendly, and effective support, resolving issues with empathy andefficiency.● Collaborate with product, operations, and technical teams to escalate or resolvemore complex cases.● Identify recurring customer challenges and suggest process or productimprovements.● Maintain accurate records of customer interactions and follow-ups in our CRMsystem.● Contribute to a positive team environment by sharing insights, feedback, and bestpractices.Requirements:● 0-1 years of experience in customer support, customer success, or a relatedclient-facing role.● Exceptional communication skills—both written and verbal.● Strong problem-solving abilities and a customer-first mindset.● Comfort with handling multiple conversations and tasks in a fast-paced environment.● Familiarity with CRM tools is a plus.● A collaborative attitude and eagerness to learn and grow with the team.
-
Customer Experience Associate
3 hours ago
New Delhi, India Magma Digital Ventures Full timeAbout the RoleWe are seeking a highly empathetic, proactive, and detail-oriented Customer Experience Associate who will serve as the frontline voice of our brand. This role goes beyond standard customer support - you will manage the full customer experience across channels, coordinate Ayurvedic doctor consultations, and constantly work to improve retention...
-
Associate Director
3 weeks ago
New Delhi, India Setu Full timeAbout the jobTitle: Associate Director - Customer ExperienceAbout Us: Setu is reimagining the digital financial future of India. Our products power onboarding, payments, lending, deposits and financial data flows for dozens of businesses, making complex journeys simple, secure & scalable.If you want a role where you get to build brand, campaigns, content,...
-
Customer Experience Associate
2 days ago
New Delhi, India GRIPIT Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
-
Customer Experience Associate
4 weeks ago
New Delhi, India Skill Veda Full timeJob DescriptionJob Role: Customer Success ExecutiveLocation: Whitefield, Bengaluru, Karnataka (On-site)Working Days: 5 Days (Rotational Shift)Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience)(Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay)Eligibility Criteria- This role is only for graduates...
-
Customer Experience Associate
2 weeks ago
Delhi, Delhi, India Osmind Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAbout UsOsmind is a technology, services, and data company focused exclusively on psychiatry. Mental health disorders are one of the leading causes of death worldwide and are tied to shortening lifespans. Yet, we have cause for hope: there have been developments in new psychiatric medications since the first FDA approval in 1954, such as new treatments like...
-
Customer Service Associate
4 weeks ago
New Delhi, India Vested Finance Full timeCompany DescriptionVested Finance makes alternative investments easy by helping individuals diversify into US stocks, global funds, private markets, and more. With Vested Finance's platform, customers can access a variety of investment opportunities and build their portfolios.Role DescriptionThis is a full-time work-from-office role for a Customer Service...
-
Customer Support Associate
4 days ago
New Delhi, India Zolo Full timeJob Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days workingAbout Zolo:Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...
-
Customer Service Associate
2 weeks ago
New Delhi, India Nap Chief Full timeWe’re Hiring: Customer Service Associate: CRMLocation:Turbhe, Navi Mumbai Experience:Minimum 6 months to 2 years (Freshersnot eligible) Salary:₹20,000 – ₹30,000 per month Type:Full-Time | On-siteAbout the Company: Nap Chiefis a premium kids' lifestyle brand focused on creating lasting family memories through fashion-forward designs. As we scale,...
-
Associate Director
4 weeks ago
New Delhi, India Setu Full timeAbout the jobTitle:Associate Director - Customer ExperienceAbout Us:Setu is reimagining the digital financial future of India. Our products power onboarding, payments, lending, deposits and financial data flows for dozens of businesses, making complex journeys simple, secure & scalable. If you want a role whereyou get to buildbrand, campaigns, content,...
-
Customer Support Associate
2 weeks ago
New Delhi, India Pilgrim Full timeAbout the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...