Customer Support Associate
18 hours ago
Job Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days workingAbout Zolo:Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished, ready-to-move-in properties that are thoughtfully designed to provide comfort, convenience, and a sense of community. With a strong focus on customer experience and technology, we are changing how young professionals and students find and experience rental living in cities.Role Summary:As a Customer Support Associate, you’ll be the first point of contact for our customers. You will handle incoming calls, understand customer needs, and resolve their issues politely and efficiently. Your work will directly impact customer satisfaction and help build trust in Zolo’s services.Key Responsibilities:- Answer customer calls and respond to queries quickly and clearly. - Log details and update information accurately in the system. - Handle customer complaints with patience and find simple solutions. - Coordinate with internal teams for issue resolution. - Follow communication and service guidelines to maintain quality standards. - Keep a positive tone and ensure every customer has a good experience.Skills & Traits:- Clear and confident communication (English and Hindi preferred). - Good listening skills and calm attitude while handling calls. - Basic computer knowledge and typing speed of 35–40 WPM. - Patience and problem-solving ability under pressure. - Time management and multitasking skills. - Willingness to work in rotational shifts. - Positive attitude, discipline, and eagerness to learn.Why Join Zolo?At Zolo, the Customer Support Associate role is more than answering calls, it’s where strong communicators grow into future team leaders. You’ll gain skills in customer handling, communication, and problem-solving while working in a supportive environment.In this role, you will:- Learn how to manage real customer situations confidently. - Build strong communication and interpersonal skills. - Grow into roles like Senior Associate, Team Lead, or Quality Analyst. - Work in a people-first culture where your efforts are recognized and rewarded.If you enjoy helping others and want a role that helps you grow personally and professionally, this is the perfect place to start.How to apply:- Interested candidates can send their updated resume to shruti.vb@zolostays.com
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Customer Support Specialist
1 week ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Specialist
1 week ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Associate
1 week ago
New Delhi, India Pilgrim Full timeAbout the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
1 week ago
New Delhi, India Pilgrim Full timeAbout the RoleThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
1 week ago
New Delhi, India WATI.io Full timeWATI is an early-stage, venture-backed SaaS platform that is defining how companies communicate with their customers. Through our customer engagement software, built on top of WhatsApp’s Business API, businesses can easily engage with their customers in-real time - at scale! We are hiring for a **Customer Support Associate** to assist our customers solve...
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Customer Support Associate
4 weeks ago
New Delhi, India Skill Veda Full timeJob Description:Job Role: Customer Support AssociateShifts: 6 Days a week and rotational shifts with night shiftCompensation: ₹4.5LPA – ₹5.5LPA (Depends on experience)(Compensation includes PF and PGDM monthly fees of ₹6,666)Eligibility Criteria:- This role is only for graduates (Postgraduates should not apply). - You must have exceptional spoken and...
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Customer Support Associate
2 days ago
Delhi, Delhi, India Communezen Ventures Full time ₹ 1,50,000 - ₹ 2,50,000 per yearHiring Customer Support Associates for hostel operations in Delhi/Noida/Gurgaon. Manage calls, WhatsApp & email queries, resolve resident issues, ensure satisfaction & support operations. Freshers can apply.
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Customer Support Associate
6 days ago
Delhi, India JindalX Full timeCustomer support associate Customer service Delhi **Salary**: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: -...
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Customer Support Associate
2 weeks ago
Delhi, India JindalX Full timeInbound Process Customer support Associate Profile Handling Queries of Customer Day Shift **Salary**: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work...
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Customer Support Associate
1 week ago
Delhi, India JindalX Full timecustomer support associate 0-6 months experience English speaking must **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work...
