Customer Support

22 hours ago


Mumbai, India Wings Global Services Full time

Job Overview

We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level position with employment types including internship or full-time, suitable for those with 0 to 1 year of experience. Based in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves utilizing CRM software, communication, and problem-solving skills to enhance customer satisfaction.


Qualifications and Skills

  • Proficiency in customer service principles and practices to ensure an exceptional experience for all clients.
  • Experience with CRM software to manage customer inquiries efficiently and maintain accurate records.
  • Excellent communication skills to effectively interact with customers and clearly convey information.
  • Strong problem-solving abilities to resolve customer issues quickly and satisfactorily.
  • Experience in voice support for addressing customer queries effectively via phone interactions.
  • Familiarity with call center operations and the ability to thrive in a fast-paced environment.
  • Exceptional active listening skills to fully understand customer needs and provide appropriate solutions.
  • Commitment to quality assurance by ensuring that services meet company standards and customer expectations.


Roles and Responsibilities

  • Respond to customer inquiries through various channels, providing timely and effective solutions.
  • Utilize CRM software to document customer interactions and track service requests.
  • Collaborate with cross-functional teams to address customer concerns and enhance service quality.
  • Implement feedback from customers to improve the company's product offerings and service delivery.
  • Maintain a high level of professionalism and empathetic communication with all customer interactions.
  • Participate in team meetings and training sessions for continuous improvement in customer service skills.
  • Adhere to company procedures and guidelines while ensuring customer satisfaction and loyalty.
  • Contribute to achieving team targets and performance goals through dedicated customer support efforts.


  • Mumbai, India Aditi Tracking Support pvt Ltd Full time

    **Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...


  • Mumbai, India Aditi Tracking Support pvt Ltd Full time

    **Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...


  • Mumbai, India Calibehr Business Support Services Pvt. Ltd. Full time

    We have requirement for Banking Process Roles and Responsibilities Handle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner. Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction. Maintain accurate records of all interactions with customers using CRM software....


  • Mumbai, Maharashtra, India Calibehr Business Support Services Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We have requirement for Banking ProcessRoles and ResponsibilitiesHandle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner.Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction.Maintain accurate records of all interactions with customers using CRM...

  • Customer Assistant

    2 weeks ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

  • Customer Support

    2 weeks ago


    Mumbai, India AcumenHRconsulting Full time

    Job Description is an emerging company which is in the distribution of sports nutrition supplements on a pan India level through an app Job Title: Executive - Customer Support Reporting to: General Manager Job Location: Mumbai ( Vikroli ) Key Responsibilities: - Understanding and promoting the company’s products and services - Generating leads and...

  • Customer Support

    4 weeks ago


    Mumbai, Maharashtra, India Trigent Software Private Limited Full time

    Job DescriptionRole & responsibilitiesProvide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up...

  • Customer Support

    4 days ago


    Mumbai, India V5global Full time

    Openings in Top MNC Company in Vikroli Location (Mumbai)Customer support Role Experience in voice process into domestic or international processMin exp 1 to 5yrsSAL PACKAGE:Max 35k CTCCustomer support Role Experience in voice process into domestic or international processMin exp 1 to 5yrsSAL PACKAGE:Max 35k CTC Customer support Role Experience in voice...

  • Customer Support

    3 days ago


    Mumbai, India TP Full time

    WELCOME FRESHER'SAbout the Company:-Hi Folks,Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.About the RoleJob Title: Customer ServiceDomain: Voice / NON -VOICE ProcessExperience: 0-1 Year(s)Location: Mumbai -MaladShift: 7:00AM -11:00PM (Any...

  • Customer Support

    1 week ago


    Mumbai, India TP Full time

    WELCOME FRESHER'SAbout the Company:-Hi Folks,Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.About the RoleJob Title: Customer ServiceDomain: Voice / NON -VOICE ProcessExperience: 0-1 Year(s)Location: Mumbai -MaladShift: 7:00AM -11:00PM (Any...