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Assistant Manager

1 month ago

Chennai, India AccorHotel Full time
  • To monitor and analyze staff training needs oversee and implement all brand specific corporate hotel and departmental training programs and to implement strategies for organizational development of Ibis Styles Goa.
  • Conducting Training needs analysis for the hotel twice a year
  • Creation implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotels goals and strategic plan
  • Initiate coordinate execute and followup on all training activities within the hotel
  • Ensure coordination and delivery of training programs of all internal providers
  • Champion company provided online and elearning tools and portals ensuring approval processes are in place and executed as well as registrations and completions are monitored and tracked
  • Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active followup through ongoing coaching guidance and support of junior midlevel and senior leaders
  • Provide support and development of Departmental Trainers as required
  • Design and Implement effective processes and tools for learning evaluation and reporting
  • Actively initiate relationships and partnerships with industry associations external training companies and academic counsels related to the hospitality industry
  • Negotiate oversee and follow up on learning facilitated by external providers
  • Update training information maintain accurate records of activities and participant information
  • Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
  • Prepare monthly forecasts of training related expenses
  • Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
  • Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues
  • Develop and conduct trainings to build a base of internal quality assessors
  • To design and implement succession planning frameworks for all departments
  • Developing and implementing organizational improvement strategies to drive Employee Engagement

 


Qualifications :

Your experience and skills include:

  • Degree in Hotel/Human Resources Management or its equivalent
  • Certificate or Diploma in L&D practice
  • Working knowledge of Excel MS Word PowerPoint & Publisher
  • Minimum 3 5 years Learning & Development experience in the Hospitality Industry.
  • Solid communication skills both written & verbal
  • A confident & dynamic public speaker able to communicate and interact effectively with all levels of an organization
  • Enthusiastic and positive personality; effective leader and team player possessing a high degree of professionalism and sound human resources management capabilities
  • Strong organizational skills works well on their own able to set and meet deadlines with quality results

Remote Work :

No


Employment Type :

Fulltime