Senior Area Sales Manager

4 weeks ago


Bengaluru, Karnataka, India iimjobs Full time
Grow distribution and market share in the assigned area of operations.

  • Identify, interact and develop DSAs to align and drive business in the market.
  • Synthesize inputs on local competition from TSM and verify for authenticity across geography.
  • Analyze data and identify improvement areas, corroborate through market visits to identify sweet spots for performance.
  • Benchmark and compare performance with territory to broad base good practices.
  • Plan market size, span & geographies for TSM / TL / BDE / FL's.
  • Should be able to devise the best methods for communication of plans/targets to the team so that there is minimum expectation vs delivery gap ability to understand formats/data so as to gather the right information, viz, in cases when we want them to do surveys and develop insights.
  • Handle merchant escalations in the market & partner with various internal stakeholders to resolve them.
  • Partner with crossfunctional teams like Marketing, Sales Capability, and HR to ensure appropriate levels of market collaterals, headcount, onboarding experience, etc.
  • Implement processes and metrics for tracking progress and set up review mechanisms with all the stakeholders.
  • Ensure payouts too and from DSA are done as per process and timelines including accurate calculations and disbursement.
  • Drive hiring of TSM, BDEs & RTLs to ensure 100% manning in the team.
  • Onboard the new team members and help them assimilate PhonePe ways of working.
  • Participate in performance appraisal process sharing insights about the team and sharing relevant feedback with team members for their growth & development.
  • Coach TSMs regularly to allow them to better manage the input and output deliverables of BDEs.
  • Understand the reasons for exit and take corrective action to reduce attrition.
  • Drive teamlevel R& R and engagement practices.
  • Monitor quality parameters like KYC, and PFB usage to identify gaps, & initiate corrective action.
  • Validate audits conducted by TSMs and evaluate the process followed & inputs shared by TSM.
  • Monitor performance on compliance parameters to ensure zero deviation.

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