Customer Support Coordinator
4 weeks ago
In this role, you will have the opportunity to: Work closely with National Service Manager and Service Leadership Team. Monitor KPIs for service function, generating and analyzing relevant reports for thesame, taking necessary measures at various phases of implementation – includingfacilitating DM calls for tracking progress and success of the processes. Manage and coordination of service contracts renewals and end-of warranties proposalswith customers. Monitoring and Maintaining Records of calibration of measuring devices in the field likeMultimeters with field service engineers. Monitor and control Service Parts requirements for FSE's and Direct Customershipments. Manage parts order (normal, Mayday & HP) and Min-Max. Operate on and explore usage of advance technological tools as Service Max, Power BI. Participate actively in and work for process audits under ISO 9001:2015. Coordinate with global team for and monitor activities and progress of field service reports' audits being conducted by respective stake holders. Coordinate with Channel Partners (including neighboring markets-SWA) periodically for different types of reports and maintaining records.
The essential requirements of the job include: Technical or Administrative qualification – Minimum Graduation Level of any stream. Minimum 1 – 3 years experience in service call handling, customer coordination. Advance expertise on MS Excel, PPT. Understanding of Service & Maintenance Process flow and dispatch and ability to work in a team environment.It would be a plus if you also possess previous experience with: Oracle / Service Max for call handling. Organization having ISO certification. Power BI.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
-
customer support executive
9 hours ago
Navi Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILSResponding to enquiries of all the customers in the most efficient manner Regular updates and follow up with clients / liners /shipping lines & other service providersFUNCTIONAL AREAcustomer support executive, logistics, freight forwarding, logistics executive, customer care executive, customer support executive jobs in mumbai, customer support...
-
Customer support associate
1 week ago
Mumbai, Maharashtra, India White Force Outsourcing Pvt Ltd Full timeApply for Customer Support Associate, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Mumbai for 0 - 1 Year of Experience on
-
Customer Support Executive
9 hours ago
Navi Mumbai, Maharashtra, India timesjobs Full timeSALARY: 15 to 20kLOCATION:Mumbai,Navi Mumbai, Thane,Maharashtra,IndiaVACANCIES: 4QUALIFICATION:Hsc / GraduateMALE/FEMALE:BothEXPERIENCE:FRESHER / ExperienceJOB DETAILSWe are looking forward to build a team of CSE for our own out bound process (Domestic) Process would be related to getting the interested partners on board .It is mostly B2B. NON-Sales Job...
-
Customer Support Executive
4 weeks ago
Navi Mumbai, Maharashtra, India Intelecorp Software Pvt Ltd Full timeCompany: InteleCorp Software (I) Pvt LtdLocation: Navi MumbaiCompany Brief:InteleCorp Software is a technology-driven custom software solutions provider specializing in the e-commerce sector. We are looking for candidates who can contribute to customer satisfaction and dynamic business solutions.Responsibilities:Outbound Sales: Conduct outbound calls...
-
Customer support associate
1 week ago
Mumbai, Maharashtra, India timesjobs Full timeJob DescriptionWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift proficient and friendly manner.You will have the ability to swiftly gain customer confidence and trust.To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an...
-
Customer Service/Customer Support Internship
9 hours ago
Mumbai, Maharashtra, India Kanishka Software Private Limited Full timeAbout the internship:Responsibility:Manage Application implementation and training at the site Resolving IT issues in a timely manner.Communicating with coworkers to diagnose the problem.Understanding Application flow.Product Documentation.Troubleshooting and resolving issues with our IT systems when they arise.Resolve tickets representing staff-generated...
-
Customer Success Internship
1 week ago
Mumbai, Maharashtra, India Faclon Full timeAbout the internship:Selected intern's day-to-day responsibilities include:1. Work on customer relationship management2. Work on a monthly list of recurring revenue and communicate the same with the client3. Work on coordinating with the sales and support team to fulfill clients' requirements4. Assist the customer success team in onboarding new customers and...
-
Controllers Coordinator
3 weeks ago
Navi Mumbai, Maharashtra, India Dow Full timeControllers CoordinatorAt a glancePosition:Controllers CoordinatorPrimary locationNavi Mumbai (IND), IndiaSchedule:Full timeDate Posted:04/23/2024Job Number:R2050476At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our...
-
Jobs for customer service
3 days ago
Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILSResponding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and...
-
Office Coordinator
4 weeks ago
Mumbai, Maharashtra, India Awesome Hiring Full timeJob Requirements Job Title: Office CoordinatorCompany Name: Awesome Hiring Job ConsultancyLocation: Satya Nagar, Mumbai, MaharashtraSalary: ₹ ₹30000/monthQualification: GraduationJob Description:Join the team at Awesome Hiring Job Consultancy as an Office Coordinator in Mumbai. In this role, you will be the pivotal link that ensures the smooth...
-
Site Quality Coordinator II
1 day ago
Mumbai, Maharashtra, India NES Fircroft Full timeGreetings from NES Fircroft We have an opportunity with one of our reputed client in India for the position of "Site Quality Coordinator" Position: Site Quality Coordinator Location: Mumbai, India Experience: 7+ Years Duration: 1 year project Key Responsibilities:Report to the site quality leadPerform day to day inspections based on NOI from...
-
Support Executive
1 week ago
Mumbai, Maharashtra, India timesjobs Full timeJob title: IT Support SpecialistLocation: MumbaiExperience: 2-5 YearsTechnical Expertise:Should be conversant with SQLShould be able to get into relevant Database Tables to identify the root cause of an issue / query and address it. In case technical resolution is required, it should be raised to the relevant IT stakeholderBasic project and ticket management...
-
Application Support
7 days ago
Mumbai, Maharashtra, India timesjobs Full time### Past experience in building and maintaining Production/Non-Production environments Past experience in automation of adhoc requests, RFB checks and scripting Building strong technical partnerships with local and global development teams to partner in system, environment and plant improvement. Enabling the adoption of Dev Ops collaboration. Leading...
-
Customer Service Executive
2 weeks ago
Mumbai, Maharashtra, India timesjobs Full time: FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...
-
Customer Service Manager
2 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeCustomer Service Manager, ILS West India Job Location : Kanjurmarg, Mumbai This position is responsible for overall customer service and documentation management performance for West region / branch ILS operations including buyers consolidation (CNS) & freight forwarding (IFS) across all major operational locations in India . The position assists the country...
-
Head Technical Support
7 days ago
Mumbai, Maharashtra, India Qwazent Talent Solutions Full timeJob Description :- Working knowledge/experience in handling support of multiple surround applications in a Bank. Applications varies in deployments using Oracle, Linux/Unix , AWS , MSSql , WAS,MQ- Knowledge on networking, certificates, patching, upgrades, security aspects involved in implementation and support of application- Assist in the definition of...
-
Application Support Engineer
2 weeks ago
Mumbai, Maharashtra, India ProPMO Services Private Limited Full timeLooking for candidates having the experience with Front end Customer interaction.Must to have :- Excellent written and verbal communication.1 to 2 years application support experience- Understanding customer issues and providing quick resolution via direct communication, mail, chat, phone etc.- Working in experience in multi team environment- P2P application...
-
Customer Service Executive
2 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILS Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing...
-
Sr Customer Service Executive
2 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILSManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...
-
SAP ABAP/HR Consultant
3 weeks ago
Mumbai, Maharashtra, India Nilasu consulting Full timeResponsibilities:- Develop, customize, and maintain ABAP programs to extend the functionalities of SAP HR modules (e.g., Payroll, Time Management, Recruitment).- Analyze business requirements from HR teams, translating them into clear and concise technical specifications.- Design and implement innovative enhancements to existing SAP HR functionalities to...