Application Support

3 weeks ago


Mumbai, Maharashtra, India timesjobs Full time
###

  • Past experience in building and maintaining Production/Non-Production environments
  • Past experience in automation of adhoc requests, RFB checks and scripting
  • Building strong technical partnerships with local and global development teams to partner in system, environment and plant improvement. Enabling the adoption of Dev Ops collaboration.
  • Leading projects and initiatives within the global team to implement new strategies; manage events (infrastructure change, software releases, business continuity tests etc.) and onboard support for new business areas or renovated systems.
  • Chairing outage resolution conference calls, managing significant incidents and coordinating communications within a trade floor environment.
  • Initiating, growing, and shaping processes, procedures, and strategies to make the team more efficient.
  • Work closely with L1 team to efficient use of effort and wherever possible drive out unnecessary tasks and alerting.
  • Acting as a primary escalation/communication point between Application development teams and Business Units
  • Challenging existing practices to strive for continuous improvement
  • Basic knowledge on Financial Products is preferable.


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