Head Technical Support

3 weeks ago


Mumbai, Maharashtra, India Qwazent Talent Solutions Full time

Job Description :

- Working knowledge/experience in handling support of multiple surround applications in a Bank. Applications varies in deployments using Oracle, Linux/Unix , AWS , MSSql , WAS,MQ

- Knowledge on networking, certificates, patching, upgrades, security aspects involved in implementation and support of application

- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

- Delegate project tasks based on junior staff members, individual strengths, skill sets and experience levels

- Ensure resource availability and allocation

- License and agreement renewals and tracking

- Stakeholder and vendor management

- Report and escalate to management as needed

- Managing a team which supports various applications

- Being Customer Facing Application - keeping it up and running 24 - 7 is the key role

- Reporting periodical MIS on the performance of the applications

- Team should be proactive in identifying, reporting and resolving the issues on timely manner

- Adhere to strict compliance guidelines and implementing the same of channels

- Ensure DR and continuity of applications for business

- Adhering to audit, security compliance and implementing for applications supported

- Should be able to handle audit/compliance of core application and should be able to deal with external/internal auditors.

- Good Vendor Management Skills

- Monitoring of all service desk tickets

- Publishing and following up with teams for timely closure

- Interacting with vendors and working towards closure of issues in timely manner

- Handling incident management

- Coordinate with the Solution Delivery Group, Business and Development Team for implementations of change request.

- Maintaining and updating technical documents and procedures

- Identifying and resolving technical issues

- Performance Optimization and fine Tuning of Application

- Mentoring the team to deliver in agile manner

- Identifying talents and grooming them for growth

- Defining Processes and implementing the same

(ref:hirist.tech)

  • Mumbai, Maharashtra, India timesjobs Full time

    Role Technology - Vice President (Head of Production Support and IT Operations) - MumbaiLocation MumbaiQualification Profile BE / MCA / M Tech / MSc or Other qualifications in technology provided it is supported by excellent experience credentials.Experience Should possess at Minimum 15-18 years of experience in Large BFSI or MIs Tech Support Function years...


  • Mumbai, Maharashtra, India NETX BROADBAND Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Customer assistance: Technical support assisting customers via various channels like phone, email, or live chat. They address inquiries, troubleshoot connectivity issues, and guide on optimizing Wi-Fi performance.2. Troubleshooting: Diagnosing network problems by analyzing...


  • Navi Mumbai, Maharashtra, India SD Computronix Full time

    We have vacant of 2 Technical Support Engineer Jobs in Kamothe, Navi Mumbai, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, , , , , Skill Hardware Networking,Desktop Support etc.Experience : 0 - 2 YearsNo. of Openings : 2Education :...

  • Head - Taxation

    2 weeks ago


    Mumbai, Maharashtra, India RGF Professional Recruitment India Full time

    Head – TaxationDesignation - AGM/DGMThis is a strategic leadership role responsible for overseeing all aspects of Direct and Indirect tax functions across the organization's supporting the organization's long-term financial goals. This role involves ensuring compliance with tax regulations, formulating tax strategies to optimize the company's tax position...


  • Mumbai, Maharashtra, India State Street Full time

    Who we are looking forThis is a key leadership position in Global Delivery India, as well as the India Fund Accounting & Administration management team.Within Global Delivery, the Securities Valuations teams are responsible for delivering core services to State Street end customers. The Head of Securities Valuation India leads a team responsible for pricing...

  • Design Head-Solar

    1 day ago


    Mumbai, Maharashtra, India timesjobs Full time

    Design Head-SolarMumbai Mar - 7Lead engineering for projects in our pipeline residential, commercial, and utility scale Verify initial system layout and gear location specified by sales person.Complete system designs for PV projects including: site plans, mechanical racking and attachment plans, single-line electrical drawings, specification of BOS location...

  • Sales Head

    1 month ago


    Mumbai, Maharashtra, India iimjobs Full time

    National Sales Head plays a critical role in driving sales growth and market penetration in the in the general trade. They are responsible for leading a team, developing and executing sales strategies, and staying updated on market trends to achieve sales goals and objective.Location - MumbaiReporting to - Group sales head This is a senior leadership role...


  • Mumbai, Maharashtra, India iimjobs Full time

    Business Operations Head || D2C Start up || Mumbai Hiring a Business Operations ( Central Ops) Head for a leading D2C Startup based in Mumbai . Its multi VC funded profitable startup. Location Santacruz, Mumbai. Looking only for people who have been in to an Entrepreneurial Journey or someone led the Central Business Operation in their past Following are the...


  • Mumbai, Maharashtra, India iimjobs Full time

    Head - Marketing Responsibilities:Prepare annual Marketing plans and brand strategies that are aligned with global brand strategies and positioning Coordinating marketing strategies with Sales, Finance, Operation and Technical department. Developing and managing marketing department budget Take part in Trade Show or Exhibition, Social Media, Advertising and...


  • Navi Mumbai, Maharashtra, India iimjobs Full time

    Only IIT graduates will be consideredRole: Project Head/Implementation HeadLocation: Mumbai-PowaiMode/No of days working: WFO/6 Days (2nd Saturday Off)Job description:In a software ERP (Enterprise Resource Planning) product company, the Chief Delivery Officer (CDO) plays a crucial role in ensuring the successful delivery of products and services to...


  • Mumbai, Maharashtra, India BPO Full time

    Apply for Hiring For Technical Support Executive Voice Process, Varda HR LLP in Mumbai ,Thane for 1 - 6 Year of Experience on


  • Mumbai, Maharashtra, India timesjobs Full time

    Hiring For Technical Support Executive (Voice Process)Location : ThaneSalary :25k to 36k In handWork From OfficeJD:1) Providing Technical Assistance to customers in USA and Canada2)Handled the technical issues with the customers devices to include: computers, routers, modems, printers, basic issues with internet and computers.3) Troubleshot failures within...


  • Mumbai, Maharashtra, India iimjobs Full time

    We have been mandated for a large Conglomerate for the below mentioned role.Location : MumbaiPosition Title : Head - Business DevelopmentJob Profile : This role will require extensive networking in the market and creating product value addition along with the technical teams to win customer preference The role will also extensively require off the person to...

  • Head of Marketing

    2 months ago


    Mumbai, Maharashtra, India Straumann Full time

    Job Description: Main Purpose of the RoleThe Head of Marketing is responsible for driving the market access and implementation of marketing programs to build sustainable business growth and for driving topline business growth of Straumann in South Asia. The Head of Marketing is responsible for driving topline business growth of Straumann Dental Implant...

  • Technical Specialist

    12 hours ago


    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Support Executive

    3 weeks ago


    Mumbai, Maharashtra, India timesjobs Full time

    Job title: IT Support SpecialistLocation: MumbaiExperience: 2-5 YearsTechnical Expertise:Should be conversant with SQLShould be able to get into relevant Database Tables to identify the root cause of an issue / query and address it. In case technical resolution is required, it should be raised to the relevant IT stakeholderBasic project and ticket management...

  • Technical Specialist

    2 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Mumbai, Maharashtra, India Nuveen Full time

    Associate – Seismic Publishing OperationsThe Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic...


  • Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Technical Specialist

    2 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...