Customer Experience

Job Location : Mumbai Roles & Responsibilities; User Research, User Stories, User Journeys, Mockups, Wireframes & Prototypes Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and...

: Customer Experience ExecutiveBy Admin | Jun 03rd 2024Employment Type:PermanentLocation:Navi MumbaiKey Skills:Good communication spoken and written, Time management, Analytical and solution Driven, Customer PoDetail Job Profile:If this opportunity does not align with your current interests, we kindly ask you to consider sharing this job description with...

: Customer Experience ExecutiveBy Admin | Jun 03rd 2024Employment Type:PermanentLocation:Navi MumbaiKey Skills:Good communication spoken and written, Time management, Analytical and solution Driven, Customer PoDetail Job Profile:If this opportunity does not align with your current interests, we kindly ask you to consider sharing this job description with...

: Customer Experience ExecutiveBy Admin | Jun 03rd 2024Employment Type:PermanentLocation:Navi MumbaiKey Skills:Good communication spoken and written, Time management, Analytical and solution Driven, Customer PoDetail Job Profile:If this opportunity does not align with your current interests, we kindly ask you to consider sharing this job description with...

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor. Purpose of the...

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor._Purpose of the...

About the job: The Customer Support Team Leader is responsible for leading a team of customer support representatives to deliver excellent customer service and achieve customer satisfaction goals. This role involves managing and coaching team members, monitoring performance, and ensuring efficient resolution of customer inquiries and issues.Key...

Key Tasks:Developing and implementing strategies to improve customer interactions across multiple touchpoints and channelsFirst Point of contact for Distributor/Retailer Escalations. Should be available on phone/Whatsapp 6 days a week 9am:8pmTraining of Sales Teams of Offline Partners as and when needed from time to timeIdentify sales opportunities with...

Your ProfileHandling chats from customersResolving customer queries over chat process.Providing customer satisfaction.Your ChecklistExcellent communication skills in English & HindiGood customer service skillsReady to work in rotational shiftsJob Types: Full-time, ContractContract length: 12 monthsSchedule: Day shift Monday to Friday Night shift Rotational...

Your Profile Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction.Your Checklist Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shiftsJob Types: Full-time, TemporaryContract length: 12 monthsSchedule: Day shift Monday to Friday Night shift...

Roles and ResponsibilitiesEfficient analytical skills to deep-dive on customer complaints and identify the process gaps and area of opportunities.Needs an understanding of the loan servicing elements and overall loan journeys.Perks and BenefitsKey SkillsCustomer Experience Education UG:Any Graduate PG:Any Postgraduate,MBA/PGDM in Any SpecializationCompany...

Good communication SkillsGraduate/Under graduate with ExperienceSales experience preferredCalling/ up sellingJob Location: Airoli, Navi MumbaiSalary: 14k to 18k (Depending on Experience)Immediate JoiningRotational Shift and Rotational week off.

Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.)Responsibilities:Drive Customer Success OutcomesIncrease...

Duties & Responsibilities :keywords like UI/UX developer, Adobe XD, Prototyping, Figma, Wireframing.Understand and map the existing customer journeyWork closely with product manager, IT team to improve customer experienceDesign A/B testing experiments with the help of analytics team to improve on customer journeysCreate wireframes, storyboards, user flows...

Role/Job Title: Customer Experience ChampionBusiness: Retail BankingFunction / Department: Retail LiabilitiesPlace of work: Head office, BKCRoles & Responsibilities: Capability building in branches to provide excellent customer service experience. Design and formalize strategies and learnings from best practices. Define & Design customer service delivery...

Position Overview:Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.)Responsibilities:Drive Customer Success...

Customer Experience Transformation (CXT)-Vertical with leading Bank:From 8 to 13 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesCustomer Experience Transformation (CXT)-Vertical with leading BankCustomer Experience FunctionCustomer experience function operates with a vision to deliver seamless banking experience to...

Job Req ID:Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About:Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

About LubrizolSummary of the Role: To provide service and support to Customers and Commercial Division and be a link between Internal and external customers. To perform and support supply chain operations for fulfilment of customer requirements and cost optimization efforts.Responsibilities / Accountabilities:Communication-To execute this area of...

Responsibilities:- Data Analysis: Interns are responsible for collecting and analyzing customer data to identify trends, preferences, and areas for improvement via calls. This analysis helps in making data-driven decisions to enhance the customer experience.- Process Improvement:Identifying bottlenecks and areas where the customer experience can be improved...