Customer Experience Intern

Job Position: Customer Experience InternLocation: MumbaiRoles & Responsibilities:Good English communication skills required.Job Type: InternshipSalary: Up to ₹10,000.00 per monthBenefits: Cell phone reimbursementSupplemental pay types: Performance bonusWork Location:In person

Job Location : Mumbai Roles & Responsibilities; User Research, User Stories, User Journeys, Mockups, Wireframes & Prototypes Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and...

About the internship:Are you a dynamic and motivated individual looking to gain hands-on experience in the fast-paced world of customer experience, specifically within the Horeca channel? Join our team at Decano Consulting as a customer experience intern and take your skills to the next levelSelected intern's day-to-day responsibilities include:Work closely...

About the internship:Are you a dynamic and motivated individual looking to gain hands-on experience in the fast-paced world of customer experience, specifically within the Horeca channel? Join our team at Decano Consulting as a customer experience intern and take your skills to the next levelSelected intern's day-to-day responsibilities include:Work closely...

About the internship:Are you a dynamic and motivated individual looking to gain hands-on experience in the fast-paced world of customer experience, specifically within the Horeca channel? Join our team at Decano Consulting as a customer experience intern and take your skills to the next levelSelected intern's day-to-day responsibilities include:Work closely...

About LubrizolSummary of the Role: To provide service and support to Customers and Commercial Division and be a link between Internal and external customers. To perform and support supply chain operations for fulfilment of customer requirements and cost optimization efforts.Responsibilities / Accountabilities:Communication-To execute this area of...

Has responsibility for handling daily Customer Service tasks andinteracts with both internal stakeholders as well as ExternalClients/Shippers. May support peers with technical or process relatedchallenges during process execution.Handles Customer service tasks on a daily basis.Responds to all enquiries in a timely and accurate manner.Provides quality service...

About the job: The Customer Support Team Leader is responsible for leading a team of customer support representatives to deliver excellent customer service and achieve customer satisfaction goals. This role involves managing and coaching team members, monitoring performance, and ensuring efficient resolution of customer inquiries and issues.Key...

Customer Experience Transformation (CXT)-Vertical with leading Bank:From 8 to 13 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesCustomer Experience Transformation (CXT)-Vertical with leading BankCustomer Experience FunctionCustomer experience function operates with a vision to deliver seamless banking experience to...

Overview:The International Customer Care role is crucial for our organization as it plays a fundamental part in delivering top-notch customer support to our global client base. This position involves addressing inquiries, issues, and feedback from customers worldwide, ensuring a positive and consistent experience for all.Key Responsibilities:Respond to...

Your ProfileHandling chats from customersResolving customer queries over chat process.Providing customer satisfaction.Your ChecklistExcellent communication skills in English & HindiGood customer service skillsReady to work in rotational shiftsJob Types: Full-time, ContractContract length: 12 monthsSchedule: Day shift Monday to Friday Night shift Rotational...

Your Profile Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction.Your Checklist Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shiftsJob Types: Full-time, TemporaryContract length: 12 monthsSchedule: Day shift Monday to Friday Night shift...

Job Purpose: The manager of customer success leads the customer success teams and is responsible for the growth, development and success of our customer success missions. The manager will connect with key decision makers and stakeholders and oversee all communications between the stakeholder and internal teams to ensure successful service delivery and...

Job Purpose: The manager of customer success leads the customer success teams and is responsible for the growth, development and success of our customer success missions. The manager will connect with key decision makers and stakeholders and oversee all communications between the stakeholder and internal teams to ensure successful service delivery and...

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor. Purpose of the...

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor._Purpose of the...

We need an intern who is comfortable interacting with users and is interested to learn about events and how to handle questions from users about events.Responsibilities: Responsible for resolving and replying to queries. Managing incoming customer service queries. Ensure to meet SLAs set for queries via all relevant communication channels Sending timely...

Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.)Responsibilities:Drive Customer Success OutcomesIncrease...

Duties & Responsibilities :keywords like UI/UX developer, Adobe XD, Prototyping, Figma, Wireframing.Understand and map the existing customer journeyWork closely with product manager, IT team to improve customer experienceDesign A/B testing experiments with the help of analytics team to improve on customer journeysCreate wireframes, storyboards, user flows...

Role/Job Title: Customer Experience ChampionBusiness: Retail BankingFunction / Department: Retail LiabilitiesPlace of work: Head office, BKCRoles & Responsibilities: Capability building in branches to provide excellent customer service experience. Design and formalize strategies and learnings from best practices. Define & Design customer service delivery...