Current jobs related to Customer Experience Consultant - Mumbai, Maharashtra - Maersk

  • Sr Manager Channel Sales

    2 months ago

    Mumbai, Maharashtra, Maharashtra, India Johnson Controls International Full time

    Generate sales opportunities for the Johnson Controls HVAC / IAQ Product range of in the assigned region & across segments such as Commercial / Hospitality / Health Care & convert them into prospect.Achieve the allotted AOP / Sales Target assigned for the region.Provide accurate forecast for the month, quarter & year.Manage & forecast the Sales...

  • Manager Sales HVAC

    2 months ago

    Mumbai, Maharashtra, Maharashtra, India Johnson Controls International Full time

    JOB DescriptionGenerate sales opportunities for the Johnson Controls HVAC / IAQ Product range of in the assigned region & across segments such as Commercial / Hospitality / Health Care & convert them into prospect.Achieve the allotted AOP / Sales Target assigned for the region.Provide accurate forecast for the month, quarter & year.Manage & forecast the...

  • Sr Manager Channel Sales HVAC

    3 weeks ago

    Mumbai, Maharashtra, Maharashtra, India Johnson Controls International Full time

    Product Line for Channel sales - Valves/VAV/IAQ/FCU/BMSGenerate sales opportunities for the Johnson Controls HVAC / IAQ Product range of in the assigned region & across segments such as Commercial / Hospitality / Health Care & convert them into prospect.Achieve the allotted AOP / Sales Target assigned for the region.Provide accurate forecast for the month,...

  • Project Engineer

    1 month ago

    Mumbai, Maharashtra, Maharashtra, India Johnson Controls International Full time

    Bachelor's degree in electronics Engineering or a related fieldMinimum 4 years of experience in IBMS field (( Access control , CCTV, Fire Alarm, Building management systems )Should have basic knowledge of pre-commissioning / commissioning of Safety, security and BMS systems.Project execution in coordination with PMC, customer, consultant and other...

  • Partner Manager

    2 months ago

    Mumbai, Maharashtra, Maharashtra, India CommScope Full time

    Job Description: Partner Sales Manager – Hospitality (India Region) In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Ruckus Networks, a CommScope business, is looking to add a Partner Sales Manager based in the Mumbai, India. For the hard-working people in the world’s most demanding...

  • SME Controls

    2 months ago

    Mumbai, Maharashtra, Maharashtra, India Johnson Controls International Full time

    JOB DESCRIPTIONJob TitleSubject Matter Expert (SME)_ControlsJob Code / Job Grade172Geo LocationDivisionBT&SReports ToProject delivery and excellence Leader - CFSDirect ReportEffective DateDate of Last RevisionPrepared ByRajendra SalviApproved ByMangesh ParabA. PRIMARY Purpose (Why does this job exists)To Provide Technical Support ON/OFF field to Project &...

  • Safety Officer

    6 days ago

    Mumbai, Maharashtra, Maharashtra, India Johnson Controls International Full time

    Installs more basic required system field devices and commissioning using standard configuration and commissioning tools. Troubleshoots and resolves problems. Responds to basic warranty calls. Keeps JCI, contractors, and the customer informed of job progress and issues as needed. 2 year degree or equivalent combination of education and experience. 4 Years...

  • Project Engineer

    4 weeks ago

    Mumbai, Maharashtra, Maharashtra, India Johnson Controls International Full time

    JOB OVERVIEWPOSITIONProject EngineerGrade:- 166JOB LOCATIONMumbai REPORTING TO Project ManagerPOSITION DETAILSWHAT WE ARE LOOKING FOR We are seeking highly skilled, team-oriented project engineer to join our growing company. In this position, person will be exposed to oversee all engineering, executional, technical and safety aspects of assigned project to...

  • Program Manager

    2 months ago

    Mumbai, Maharashtra, Maharashtra, India Johnson Controls International Full time

    Objective / Purpose of duty:Supporting the India Project delivery Organization in terms of driving overall Revenue Management Process.Overall Revenue forecasting, planning & delivery for India Project execution.Maintaining month-month linearity in revenue delivery to meet annual plan.Closely working with Project Managers & regional operations team while...

  • Customer Experience Champion

    5 months ago

    Mumbai, India IDFC FIRST Bank Full time

    **Role/Job Title**: Customer Experience Champion **Business**: Retail Banking **Function / Department**: Retail Liabilities **Place of work**: Head office, BKC **Roles & Responsibilities**: - Capability building in branches to provide excellent customer service experience. Design and formalize strategies and learnings from best practices. - Define &...

  • Customer Assistant

    6 days ago

    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

  • Customer Experience Champion

    4 months ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    **Role/Job Title**: Customer Experience Champion. Function / Department : Retail Liabilities. **Job Purpose**: Development of customer service delivery standards for branch banking, monitoring customer journeys and touchpoints, and implementing strategies for improved customer experiences. Roles & Responsibilities : Capability building in branches to...

  • Customer Experience

    3 months ago

    Mumbai, India Bookmyshow Full time

    **Your Profile** Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction. **Your Checklist** Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shifts **Job Types**: Full-time, Contract Contract length: 12 months Schedule: - Day shift -...

  • Customer Experience

    3 months ago

    Mumbai, India Bookmyshow Full time

    **Your Profile** Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction. **Your Checklist** Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shifts **Job Types**: Full-time, Contract Contract length: 12 months Schedule: - Day shift -...

  • Customer Experience

    4 months ago

    Mumbai, India NEW AGE HR LLP Full time

    Giving the client need based product solutions and, in the process, aligning client requirements with business specifics - Assessing customer propensity and ensuring higher product penetration per relationship - Referencing for more business from existing customers - Handle customer queries and complaints **Salary**: Up to ₹500,000.00 per...

  • Customer Success, Service

    3 weeks ago

    Mumbai, India Customer Success, Service & Operations Full time

    Apply for Customer Success, Service & Operations,Customer Service Engineer, Gautam in Mumbai ,Pune ,Visakhapatnam ,Raipur ,Vadodara for 0 - 3 Year of Experience on TimesJobs.com.

  • Customer Service Representative

    3 months ago

    Vashi, Navi Mumbai, Maharashtra, India Careerism Consultant Full time

    **Hiring for Operations Consultant in a Corporate company.**: - Customer service + Cross Sales voice process - HSC/Graduates with minimum 6 months - 2 years of BPO Experience can apply. - HSC/Graduate Freshers can also apply. - Excellent comms with basic computer knowledge. - 6 days working, 1 rotational off - Shift Timing - 10 am to 7 pm fixed generic -...

  • Client Experience Consultant

    4 weeks ago

    Mumbai, India Fourth Quadrant Full time

    Fourth Quadrant is a premium consulting, coaching and training organization with key focus on people development initiatives. For more details on the company, please visit the website – www.fourthquadrant.in.***This is Mumbai based full time Work from office requirement, Please dont apply if you are not from Mumbai***Key Responsibilities:• Generate...

  • Client Experience Consultant

    4 days ago

    mumbai, India Fourth Quadrant Full time

    Fourth Quadrant is a premium consulting, coaching and training organization with key focus on people development initiatives. For more details on the company, please visit the website – www.fourthquadrant.in.***This is Mumbai based full time Work from office requirement, Please dont apply if you are not from Mumbai***Key Responsibilities:• Generate...

  • Client Experience Consultant

    3 weeks ago

    Mumbai, India Fourth Quadrant Full time

    Fourth Quadrant is a premium consulting, coaching and training organization with key focus on people development initiatives. For more details on the company, please visit the website – ***This is Mumbai based full time Work from office requirement, Please dont apply if you are not from Mumbai*** Key Responsibilities: • Generate revenue to achieve the...

  • Customer Service Representative

    2 days ago

    Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

  • Customer Care Executive

    4 weeks ago

    Lower Parel, Mumbai, Maharashtra, India Genie Customer Management Services Full time

    Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...

  • Customer Service

    3 months ago

    Mumbai, India ATREUS CONSULTANT Full time

    Amazon international customer service. shift window 5.30pm to 6.30 am any 9 hour. 5 days working 2 weekoff rotational 2 dose vaccination needed Graduate Fresher +HSC with 6 mont of exp salary -24k traveling allowance upto -3k **Salary**: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund Schedule: - Monday to Friday - Night...

  • Customer Service

    3 months ago

    Mumbai, India ATREUS CONSULTANT Full time

    Process: - First party collections / customer service ( cs soft collections). Shift and Off: - 7.30 PM TO 4.30 AM Saturday and Sunday fixed off, only one saturday in a month is working. Requirement Eligibility: - HSC Passed/ Graduate or SSC with one year of international BPO Experience. Salary Range: - 25k to 35k + Transport Reimbursement. **Job...

  • Customer Experience

    1 week ago

    Mumbai, Maharashtra, India Bookmyshow Full time

    **Your Profile** Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction. **Your Checklist** Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shifts **Job Types**: Full-time, Contract Contract length: 12 months Schedule: - Day shift -...

  • Lead Generation Specialist

    2 weeks ago

    Mumbai, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full time

     Role Summary:We are looking for a driven Lead Generation Marketing Specialist to join our marketing team. The primary responsibility of this role is to develop, execute, and optimize campaigns that generate qualified leads for our sales team. This person will be instrumental in creating demand, identifying prospective customers, and increasing the...

  • Customer Care Executive

    3 months ago

    Mumbai, India Highrise consultant Full time

    **Job Description: - ** - Influence the customer to visit the project site. - Prepare & send daily report. - Good Comms Skills in English, Hindi & Marathi. - Making outgoing calls to customers/Developers. - Convincing customers and closing the final deals. - Updating entries in CRM. - Identify the customer’s need and propose the right option - Provide...

  • Customer Service Associate

    4 months ago

    Mumbai, India Atreus Consultant Full time

    International Customer Service ( Work From Home) Designation**:Customer Service Associate** Qualification: HSC with 6 months experience in BPO/ Graduate Freshers **Salary**: 20k in hand Shift: 24/7 Rotational shift, 1 rotational week off Location**:Mumbai** **Job Description**: Handling and solving the queries of the customers. **Job Types**:...

  • Customer Service Executive

    3 months ago

    Mumbai, India ATREUS CONSULTANT Full time

    **Process: TATA CLIQ** - Location: Malad - Process details: inbound process * - Prior experience : HSC/Graduate With 6 months experience in inbound process - Shift timing: Rotational day shift (9 to 9 window time) - Any Two week off - Batch Date : 31-May-23 - *CTC : 24000 CTC - In hand: 19000 - Hand is 22000 **Process-Pidilite** - Location: Malad - Customer...

Customer Experience Consultant

3 months ago

Mumbai, Maharashtra, India Maersk Full time
Has responsibility for handling daily Customer Service tasks and
interacts with both internal stakeholders as well as External
Clients/Shippers. May support peers with technical or process related
challenges during process execution.
Handles Customer service tasks on a daily basis.
Responds to all enquiries in a timely and accurate manner.
Provides quality service to both internal and external customers.
Focuses on high-quality data to set a high standard for all theassignments managed.
May perform root cause analyses in the event of escalations.
May train new hires on the process(es).
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing