Sales Support Manager
3 days ago
Write the next chapter of your ABB story.
This is a position with global grade
12
This position reports toGlobal Engineering Manager
Your role and responsibilitiesIn this role, you will have the opportunity to adapt and implement sales support strategy for a designated area in accordance with the global support strategy. Each day, you will ensure technical and commercial support for internal and external customers. You will also showcase your expertise by overseeing estimations, bids, and proposals ensuring alignment with ABB standards and targets and leading, developing, and coaching the Sales Support team.
The work model for the role is: #LI-Onsite
This role is contributing to the Process Automation business for Energy Industries division based in Bangalore, India
You will be mainly accountable for:
•Defining key targets and ensuring their achievement by overseeing progress and defining improvement actions for customer support and satisfaction.
•Ensuring the most competitive offers considering the market situation and customer conditions; and identifying the most effective approach (e.g., direct sales, consortium, or channel) for better serving the customer.
•Overseeing the validation of terms and conditions (commercial, technical, legal, and pricing) in each offer; and supporting bid/no bid analyses and decisions.
•Participating in project risk review processes; and ensuring the required technical support and clarifications are provided to the Sales organizations during technical meetings, product presentations, and negotiations with customers.
- BE or B. Tech Degree ideally focused on Electronics / Control / Instrumentation
- Minimum 10+ years' experience in bidding / Tendering for Turnkey projects in Automation (DCS /PLC / Safety PLC / Power Management Systems) solutions including cybersecurity for energy industries - ideally in Oil and Gas and Chemical and Refining
- Knowledge about market requirements and standards within the industry
- Good commercial sense and costing skills.
- Worked comfortably in wide variety of cultures and in many different sectors.
- Experience in developing strong customer and internal relationships locally and globally.
- Managed complex automation bids/projects – local and international.
The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons,
chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate,
digitalize and electrify operations, the Division is committed to supporting traditional industries in
their efforts to decarbonize. The Division also supports the development, integration and scaling up of
new and renewable energy models. The Division's goal is to help customers adapt and succeed in the
rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence
(AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve
energy, process and production efficiency, as well as reduce risk, operational cost and capital cost,
while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.
We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory
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